Little Sunshine Day Care - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedMay 16, 2023
Reason for Investigation - Records and reporting
Report of Findings
Licensing received a complaint on May 12, 2023, alleging concerns regarding Records and Reporting.

The following information was provided:
- the repayment agreement terms were unclear

All allegations were investigated. Licensing collected evidence through interviews, review of documentation, and a site visit.

The following contravention was determined:
Community Care and Assisted Living Act (CCALA) s.19(1) - Records
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
13080 - CCALA s.19If a person prepays part of the cost of services provided by a class of community care facilities designated by the Lieutenant Governor in Council, the licensee must, at the time of the prepayment, deliver to the person a written statement setting out the terms and conditions on which a refund of all or any of the prepayment will be made.
Observation: Licensing determined a written statement outlining the terms of the repayment agreement was not provided.
Corrective action: Corrective action required.
Actions Required by Licensee/Operator
- Licensee has addressed some contraventions. Corrective action plan required to be submitted.
Action Required by Licensing Officer or Medical Health Officer
- Review and monitor corrective action plan > Follow up inspection required.