Little Sunshine Day Care - Complaint Information |
General Details | |
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Facility Type | Child Care - 300 |
Investigation Completed | May 16, 2023 |
Reason for Investigation | - Records and reporting |
Report of Findings |
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Licensing received a complaint on May 12, 2023, alleging concerns regarding Records and Reporting. The following information was provided: - the repayment agreement terms were unclear All allegations were investigated. Licensing collected evidence through interviews, review of documentation, and a site visit. The following contravention was determined: Community Care and Assisted Living Act (CCALA) s.19(1) - Records |
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
Code | Category/Description |
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13080 - CCALA s.19 | If a person prepays part of the cost of services provided by a class of community care facilities designated by the Lieutenant Governor in Council, the licensee must, at the time of the prepayment, deliver to the person a written statement setting out the terms and conditions on which a refund of all or any of the prepayment will be made. Observation: Licensing determined a written statement outlining the terms of the repayment agreement was not provided. Corrective action: Corrective action required. |
Actions Required by Licensee/Operator | |
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- Licensee has addressed some contraventions. Corrective action plan required to be submitted. |
Action Required by Licensing Officer or Medical Health Officer | |
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- Review and monitor corrective action plan > Follow up inspection required. |