Brainbox Montessori Learning Academy - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedJanuary 19, 2021
Reason for Investigation - Care and supervision
Report of Findings
Licensing received a complaint on January 14, 2021, alleging concerns regarding care and supervision.

The allegations included the following details:
- concerns regarding the qualifications of employees

All areas of the complaint were fully investigated. Evidence was obtained through interviews, observations, and facility records.

Licensing determined the following contravention:
- Child Care Licensing Regulation Section 34(2)(b) Group sizes and employee to children ratios
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
14030 - CCLR s.34(2)(b)Without limiting subsection (1), a licensee must ensure that (b) the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E.
Observation: It was confirmed that employees were not scheduled in accordance to schedule E and the employee qualifications.
Corrective action: Corrective action plan required
Actions Required by Licensee/Operator
- Corrective action plan to be developed and submitted.
Action Required by Licensing Officer or Medical Health Officer
- Review corrective action plan
Status Update
No further action required. All contraventions have been addressed.
Updated on January 28, 2021.