Happy Feet Childcare Centre - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedMarch 14, 2023
Reason for Investigation - Care and supervision
Report of Findings
Community Care Facilities Licensing (CCFL) received a complaint on January 5th, 2023 regarding concerns relating to the following:

Care and supervision:
-Staff to child ratio not maintained

All areas of the complaint were fully investigated. Evidence was received and reviewed from interviews and documentation.

The following contravention was cited:

Child Care Licensing Regulations (CCLR)
- Section 57 (2)(c)- Records for each child
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
19090 - CCLR s.57(2)(c)A licensee must keep, for each child, a record showing the following information: (c) daily attendance record, indicating for each day whether the child is absent or, if the child is present, the time of arrival and departure.
Observation: Licensing observed children’s daily attendance records were not appropriately documented.
Corrective action: Corrective action required.
Actions Required by Licensee/Operator
- No further action required. All contraventions have been addressed.
Action Required by Licensing Officer or Medical Health Officer
- No further action required. All contraventions have been addressed.
Status Update
No further action required. All contraventions have been addressed.
Updated on March 14, 2023.