| Nurturing Hearts Montessori Daycare - Newlands - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | August 19, 2021 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| Licensing received a complaint on August 17, 2021, regarding the care and supervision concerns. The following details were provided: -doors leading to the parking lot were open -people smoke on the bench outside of the exit door All areas of the complaint were fully investigated. Evidence was obtained through interviews and observations. Licensing determined the following contraventions: -Child Care Licensing Regulation (CCLR) section 13(1)Environment |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 11010 - CCLR s.13(1) | A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees. Observation: It was confirmed that, at times, the outside doors are left open. Corrective action: Corrective action plan required |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - review corrective action plan |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on August 20, 2021. |
