| ECEL (Langley) - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | January 21, 2022 |
| Reason for Investigation | - Care and supervision - Allegation of abuse. |
| Report of Findings |
|---|
| Licensing received a complaint on November 22, 2021, regarding care and supervision. The following details were provided: - inappropriate guidance practices All areas of the complaint were fully investigated. Evidence was obtained through interviews and observations. Licensing determined the following contraventions: -Child Care Licensing Regulation (CCLR) section 51(1)(a) Behavioural guidance -CCLR section 56(2) Community care facilities records and policies |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 13071 - CCLR s.56(2) | A licensee must ensure that the policies and procedures referred to in subsection (1) are implemented by employees. Observation: Behaviour guidance policy was not implemented by employees. Corrective action: Corrective action plan required. |
| 14220 - CCLR s.51(1)(a) | A licensee must (a) ensure that behavioural guidance is appropriate to the age and development of the child who is receiving the guidance. Observation: Behaviour guidance was not appropriate to the age and development of the child. Corrective action: Corrective action plan required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - review corrective action plan |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on March 30, 2022. |
