| KFC - Kids Finding Connection After School Club - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | March 04, 2024 |
| Reason for Investigation | - Care and supervision - Records and reporting - CCALA s.22 (4) |
| Report of Findings |
|---|
| Community Care Facilities Licensing (CCFL) received a complaint on January 8, 2024, alleging concerns regarding Care and Supervision, Records and Reporting, Protection for Persons who report abuse, and Policies and Procedures. All areas of the complaint were fully investigated. Evidence was collected and reviewed through interviews and a review of documentation. Licensing confirmed the following: - Licensing officer was not notified within 24 hours that a child was involved in or may have been involved in a reportable incident as described in Schedule H as required. - Licensing confirmed that the staff did not follow the facility behavioural guidance policy as Child A was required to apologize to children and staff to return to the program. Licensing determined that this requirement was harsh and degrading. Following contraventions to Child Care Licensing Regulation (CCLR) were determined: - Section 55 (2)(a), Notification of Illness or Injury. - Section 56 (2), Community care facility records and policies. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 13071 - CCLR s.56(2) | A licensee must ensure that the policies and procedures referred to in subsection (1) are implemented by employees. Observation: Staff did not follow the facility behavioural guidance policy as Child A was required to apologize to children and staff to return to the program which was harsh and degrading. Corrective action: Corrective action plan to be submitted. |
| 19030 - CCLR s.55(2)(a) | A licensee must notify the medical health officer within 24 hours after (a) a child is involved in, or may have been involved in, a reportable incident described in Schedule H while under the care or supervision of the licensee. Observation: Staff did not notify the licensing officer within 24 hours that a child was involved in or may have been involved in a reportable incident as described in Schedule H as required. Corrective action: Corrective action plan to be submitted |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review and monitor corrective action plan > Follow up inspection required. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on April 09, 2024. |
