| Donna Gabriel Robins YMCA Child Care and Kids Club - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | July 13, 2023 |
| Reason for Investigation | - Staffing - Care and supervision - Records and reporting |
| Report of Findings |
|---|
| Licensing received a complaint on May 12, 2023, regarding care and supervision, staffing, and records and reporting. The following details were provided: - Staff to child ratios not maintained - Supervision is indequate - No manager on site - Inadequate staff training - Challenging behaviours - Care plan not available All areas of the complaint were fully investigated. Evidence was obtained through interviews and observations. Licensing determined the following contraventions: - Child Care Licensing Regulations (CCLR) section 34 (2) (a) Group size. - Child Care Licensing Regulations (CCLR) section 34 (2) (b) Staff to child ratio. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14020 - CCLR s.34(2)(a) | Without limiting subsection (1), a licensee must ensure that (a) children attending a community care facility are divided into groups, with each group having no more children than that permitted in Schedule E. Observation: Children were not divided into groups as per Schedule E. Corrective action: Corrective action required. To be corrected by: August-08-2023 |
| 14030 - CCLR s.34(2)(b) | Without limiting subsection (1), a licensee must ensure that (b) the ratio of employees to children attending a community care facility is no less than that permitted in Schedule E. Observation: Staff to child ratio were not maintained as per Schedule E. Corrective action: Corrective action required. To be corrected by: August-08-2023 |
| Actions Required by Licensee/Operator | |
|---|---|
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| Status Update |
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| No further action required. All contraventions have been addressed. |
| Updated on September 11, 2023. |
