| Happy Face Family Child Care - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | September 14, 2020 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| Licensing received a complaint on September 2, 2020, regarding care and supervision. The following information was provided: - a child in care was crying for over an hour. All areas of the complaint were fully investigated. Evidence was obtained through interviews and observations. Licensing determined the following contravention: - Child Care Licensing Regulation section 34(2)(a) group sizes and employee to children ratio. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14020 - CCLR s.34(2)(a) | Without limiting subsection (1), a licensee must ensure that (a) children attending a community care facility are divided into groups, with each group having no more children than that permitted in Schedule E. Observation: Licensing determined that there were 4 children in care under the age of 48 months at one time. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
