Brainbox Montessori Learning Academy - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedMarch 02, 2023
Reason for Investigation - Policies and procedures
- Records and reporting
Report of Findings
Community Care Facilities Licensing [CCFL] received a complaint on February 24, 2023, alleging cornerns about Records and Reporting.

The allegations included the following details:
- A care plan was not developed for a child requiring extra support.

All areas of the complaint were fully investigated. Evidence was received through interviews and a review of relevant records.

Licensing determined the following contraventions:

Child Care Licensing Regulation (CCLR):
- Section 57 (2)(a) Care Plans
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
19250 - CCLR s.58(2)(a)The licensee must (a) develop the care plan in consultation with a parent of the child requiring extra support and any person requested by the parent.
Observation: Licensing determined that a care plan was not developed in consultation with the parent for a child requiring extra support.
Corrective action: Corrective action plan required.
Actions Required by Licensee/Operator
- Corrective action plan to be developed and submitted.
Action Required by Licensing Officer or Medical Health Officer
- Review and monitor corrective action plan > Follow up inspection required.
Status Update
No further action required. All contraventions have been addressed.
Updated on March 30, 2023.