| Mamacare Daycare Ltd - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | June 12, 2024 |
| Reason for Investigation | - Policies and procedures - Care and supervision |
| Report of Findings |
|---|
| Community Care Facilities Licensing [CCFL] received a complaint on June 6 ,2024, regarding care and supervision (active supervision) and policies and procedures (screen time). All areas of the complaint were fully investigated. Evidence was received and reviewed from interviews and observations. Licensing confirmed that staff did not always maintain continuous supervision during parent pickup time. Therefore, the following contravention to the Child Care Licensing Regulation was cited: · Section 39(1), Continuous supervision required. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14060 - CCLR s.39(1) | A licensee must ensure that children are supervised at all times by a person who is an educator, an assistant or a responsible adult. Observation: Active supervision is not always maintained when staff answer the front door Corrective action: Corrective action plan required |
| Actions Required by Licensee/Operator | |
|---|---|
| - Licensee has addressed some contraventions. Corrective action plan required to be submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review corrective action plan |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on July 03, 2024. |
