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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
JSAT-C2YUQY

FACILITY NAME
The Residence in Mission
SERVICE TYPES
130 Long Term Care
FACILITY LICENSE #
TBIU-9H7M6C
FACILITY ADDRESS
7324 Hurd Street
FACILITY PHONE
(604) 814-6707
CITY
Mission
POSTAL CODE
V2V 3H5
MANAGER
Amanda Siwek

INSPECTION DATE
May 12, 2021
ADDITIONAL INSP. DATE (multi-day)
May 13, 2021
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
10.5
ARRIVAL
09:30 AM
DEPARTURE
03:00 PM
ARRIVAL
10:00 AM
DEPARTURE
03:00 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was completed to assess compliance with the Community Care and Assisted Living Act (CCALA) and the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSOP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records, and information provided by the facility staff at the time of inspection.

Care systems reviewed during inspections and investigations include the following: Licensing, Physical Facility, Staffing, Policies and Procedures, Care and Supervision, Hygiene and Communicable Disease Control, Medication, Nutrition and Food Services, Program, Records & Reporting.

As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.

Visit the CCFL website at www.fraserhealth.ca/residentialcare for additional resources and links to the legislation (CCALA & RCR).

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
LICENSING: 30160 - RCR s.11(1)(b) - A licensee, other than a licensee who provides a type of care described as Child and Youth Residential or Community Living, must display in a prominent place in the community care facility (b) the most recent routine inspection record made under section 9 (1)(d) of the Act.
Observation: The most recent licensing routine inspection was not displayed within the facility, as required. This is a repeat contravention from the 2019 routine inspection.
Corrective Action(s): Please ensure the most recent routine inspection is displayed in a prominent place in the community care facility.
Date to be Corrected: May 28, 2021

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: It was observed that throughout the facility there were many areas with deep drywall damage , that appeared to be from repeated contact with a wheelchair, and/or other equipment. In many areas of the facility the damage was located in the bedrooms, under the window, just above the baseboard. Of concern is the ability to clean the area due to the depth of damage into the drywall. One bedroom was missing 3 panels on the vertical blind, making it difficult to block out light, and maintain privacy. A bedroom door had large chunks of paint peeling off, making it difficult to clean.
Corrective Action(s): Ensure all rooms and common areas are maintained in a good state of repair.
Date to be Corrected:

CARE AND/OR SUPERVISION: 34780 - RCR s.82 - A licensee must ensure that the care and supervision of a person in care is consistent with the terms and conditions of the person in care's care plan.
Observation: For 3 of 6 person in care, The information transferred from the care plan to the ADL sheet was inconsistent in guiding staff to provide care.
Corrective Action(s): Ensure the care and supervision of a person in care is consistent with he terms and conditions of the person in care's care plan.
Date to be Corrected:

HYGIENE AND COMMUNICABLE DISEASE: 35020 - RCR s.49(1) - A licensee must require all persons admitted to a community care facility to comply with the Province's immunization and tuberculosis control programs.
Observation: Review of 6 person in care (PIC) charts, found that one person in care had an immunization form in their chart that had not been filled out or completed. Another persons in care's immunization form did not have the facility portion of the form completed and signed.
Corrective Action(s): Ensure all persons admitted to the community care facility comply with the Province's immunization and TB control program.
Date to be Corrected: June 4, 2021

RECORDS AND REPORTING: 39440 - RCR s.86(d) - A licensee must keep the following records in respect of each employee: (d) a record of any performance reviews made under section 40 [continuing monitoring of employees] and any attendance at continuing education programs.
Observation: The facility did not have a record or evidence of the dates performance reviews were most recently completed for all staff of the facility.
Corrective Action(s): Please ensure the facility has a record of the dates performance reviews were last completed for each employes, following the facility policy for annual review of each employee.
Date to be Corrected: Please submit an action plan to licensing, outlining a plan for correction by June 8, 2021.


Comments

Discussed during the inspection:
-having a system to confirm that staff files are complete, and current registrations, CRC, first aid, and food safe are up to date, as staff files are not kept on site of the community care facility.

It is requested that a written response be submitted on or before June 11, 2021 describing how the above noted contraventions have been appropriately addressed and/or the plan for compliance with legislated requirements. The plan shall include a time line for any items that have not already been addressed. Please note that a follow-up inspection may be conducted to confirm compliance after the written response has been received by Licensing.

Copies of the inspection report and the Facility Risk Assessment Tool were reviewed, discussed, and provided to the Licensee/Manager. This report was discussed via telephone and provided to the site by e-mail due to Covid-19 protocols.

A follow-up inspection confirming compliance to the CCALA and RCR may be conducted after the compliance plan has been received by Licensing. Copies of the inspection report and the Risk Assessment Tool were reviewed, discussed, and provided to the facility Manager.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Jun 11, 2021

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.