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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
AKUR-C9SNEH

FACILITY NAME
Cascade Gardens
SERVICE TYPES
130 Long Term Care
FACILITY LICENSE #
LOLA-A3YMEM
FACILITY ADDRESS
3460 Kalyk Ave
FACILITY PHONE
(604) 434-2666
CITY
Burnaby
POSTAL CODE
V5G 3B2
MANAGER
Traci Skaalrud

INSPECTION DATE
December 10, 2021
ADDITIONAL INSP. DATE (multi-day)
December 16, 2021
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
8
ARRIVAL
01:15 PM
DEPARTURE
03:00 PM
ARRIVAL
10:15 AM
DEPARTURE
04:30 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care and Assisted Living Act (CCALA), the Residential Care Regulations (RCR) and the relevant Director of Licensing Standards of Practice (DOLSOP). Evidence for this report was based on the licensing officer’s observations, review of the facility records, and information provided by the facility staff at the time of inspection.

The following areas were reviewed:
· Licensing
· Hygiene and Communicable Disease Control
· Physical Facility
· Medication
· Staffing
· Nutrition and Food Services
· Policies and Procedures
· Program
· Care and Supervision
· Records and Reporting

As part of this Routine Inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection, and a 3 year ‘historical’ review of the facility’s compliance and operation.

Visit the CCFL website at www.fraserhealth.ca/residentialcare for:
· Additional resources, and
· Links to the Legislation (CCALA and RCR)

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation:
1). The only shower facility is been out of order and no sign is in place to indicate that the shower was broken. The faucet and the hand held shower piece had water gushing out from most places when tap is turned on. Staff are using the bathtub for all PICs for now.

2). The grab bar in the common shower room is broken and is hanging on upper screws only.
Corrective Action(s): Please ensure that all common areas and amenities are maintained in a good state of repair.
Date to be Corrected: January 15, 2022

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation:
1). Narcotic medications count for the month of November had 8 missing signatures for the counter signing nurse.

2). Medication administration Records (MAR) of 2/5 PICs did not have effectiveness of the PRN medication documented twice in July, 2021.
Corrective Action(s): Please ensure that staff comply with the policies of MSAC.
Date to be Corrected: December 31, 2021.

POLICIES AND PROCEDURES: 33280 - RCR s.85(1)(d) - A licensee must do all of the following: (d) ensure that policies are implemented by employees.
Observation:
1). 3/5 PICs' admission checklists were not completed appropriately. It had missing signatures and blank spaces on the checklist were found. Upon discussion with the staff assisting with the inspection LO noted that the recent outbreak at the facility had led to staffing constraints and some documents were not fully completed. The staff will do chart audits and update the documents.

2). Review of 4/5 PICs' charts found that Addressographs were not placed by staff on progress notes sheets, admission checklists, neurovital assessments sheets and other documents. Most of these documents had only the name of the PIC (hand written) instead of the Addressograph.

3). 2 PICs admitted in November had missing weights and heights and LO was informed that during the outbreak staff were not completing these tasks. All heights and weights will be reviewed by staff and completed.
Corrective Action(s): Please ensure that all policies are implemented by employees.
Date to be Corrected: December 31, 2021

CARE AND/OR SUPERVISION: 34740 - RCR s.81(4)(a) - A licensee must ensure that (a) the implementation of each care plan is monitored on a regular basis to ensure proper implementation.
Observation:
1/5 PICs' wound care plan was changed in August to include "shower only, not to use the bathtub" however, the care plan and the bath plan instructions for care staff were not revised.
Corrective Action(s): Please ensure that the implementation of each care plan is monitored and involved staff updated on regular basis to ensure proper implementation.
Date to be Corrected: December 31, 2021

HYGIENE AND COMMUNICABLE DISEASE: 35030 - RCR s.54(1) - A licensee must establish a program to instruct, if necessary, and assist persons in care in maintaining health and hygiene.
Observation:
A comb with no identifier was observed in the tub room. 27/56 nail clippers were missing from the clipper drawers in the cupboard. 1 clipper drawer had 2 nail clippers. The staff assisting with the inspection informed the LO that some nail clippers were stored in the bedrooms but will be brought back to the nail clipper drawers in the tub room.

Corrective Action(s): Please ensure that items intended for personal use (to ensure health and hygiene) are not available to others.
Date to be Corrected: December 31, 2021

HYGIENE AND COMMUNICABLE DISEASE: 35040 - RCR s.63(1) - A licensee must ensure that all food is safely prepared, stored, served and handled.
Observation:
The fridge and freezer temperature in the resident fridge in the conference room had no temperature logged since October, 2021. The fridge is used to store resident food items at present. The staff person assisting with the inspection informed LO that the new thermometer was going to be ordered this week.
Corrective Action(s): Please ensure that all food is safely stored, served and handled by staff and ensuring temperatures logged appropriately.
Date to be Corrected: December 31, 2021


Comments

The clinical care staff have been transitioned to the new agency last July so the staff evaluations have not been completed for the nursing and care staff. LO has provided the staff assisting with the routine inspection until July 2022 to complete all staff evaluations. The facility is in the process of hiring a maintenance staff by January 2022. Currently handyman services are provided by support services and facility gets contractors for any technical repairs
This report was reviewed and discussed with manager. A copy of this report was left at the facility.
Please contact your Licensing Officer if you have any questions or concerns regarding this inspection report.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Dec 24, 2021

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.