123ABC Montessori Childcare - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedJune 10, 2019
Reason for Investigation - Care and supervision
Report of Findings
Licensing received a complaint on May 31, 2019 alleging concerns related to care and supervision. The following details were provided:
-Care concerns related to toileting

All areas of the complaint were fully investigated. Evidence was obtained through interviews and facility records. Licensing determined the following contravention:
-CCALA section 7(1)(b)(i) Standards to be maintained.

Corrective action taken. All contraventions have been addressed. No further action required.
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
14360 - CCALA s.7(1)(b)(i)A licensee must do all of the following: (b) operate the community care facility in a manner that will promote (i) the health, safety and dignity of persons in care,
Observation: It was confirmed that the Licensee did not meet the care needs of a child.
Corrective action: addressed on site
Actions Required by Licensee/Operator
- Corrective action taken. All contraventions addressed. No further action required.
Action Required by Licensing Officer or Medical Health Officer
- Corrective action taken. All contraventions addressed. No further action required.