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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
AKUR-CA8MVK

FACILITY NAME
Forglen 5452
SERVICE TYPES
120 Mental Health
FACILITY LICENSE #
NGIL-7PBVL2
FACILITY ADDRESS
5452 Forglen Dr
FACILITY PHONE
(604) 435-4110
CITY
Burnaby
POSTAL CODE
V5H 3K7
MANAGER
Nitesh Naidu

INSPECTION DATE
December 22, 2021
ADDITIONAL INSP. DATE (multi-day)
December 24, 2021
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
3.75
ARRIVAL
01:15 PM
DEPARTURE
03:00 PM
ARRIVAL
02:15 PM
DEPARTURE
04:15 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine was conducted to assess compliance with the Community Care and Assisted Living Act (CCALA), the Residential Care Regulations (RCR) and the relevant Director of Licensing Standards of Practice (DLSP). Evidence for this report was based on the licensing officer’s observations, review of the facility records, and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
· Licensing
· Hygiene and Communicable Disease Control
· Physical Facility
· Medication
· Staffing
· Nutrition and Food Services
· Policies and Procedures
· Program
· Care and Supervision
· Records and Reporting

As part of this Routine Inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection, and a 3 year ‘historical’ review of the facility’s compliance and operation.
Visit the CCFL website at https://www.fraserhealth.ca/health-topics-a-to-z/long-term-care-licensing#.XXbB7myos2w for:
· Additional resources, and
· Links to the Legislation (CCALA and RCR)
Visit the CCFL website at https://www.fraserhealth.ca/health-topics-a-to-z/residential-care-licensing#.W2NubJioupo for:
· Additional resources
· and links to the Legislation (CCALA & RCR)

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31260 - RCR s.21(c) - A licensee must ensure that all furniture and equipment for use by persons in care (c) are maintained in a good state of repair.
Observation: 4/10 chairs are worn out and impeding appropriate sanitization after use of these chairs.
Corrective Action(s): Please ensure that all equipment and furniture for PIC use are maintained in good state of repair.
Date to be Corrected: January 31, 2022

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: Following was observed:
1). 2 lights in the kitchen and 1 light in the shared bathroom on the mainfloor were found not working.
2). 1 kitchen cupboard door hinge is broken.

Corrective Action(s): Please ensure that all rooms and common areas are maintained in a good state of repair.
Date to be Corrected: January 31, 2022

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31300 - RCR s.22(1)(c) - A licensee must ensure that all rooms and common areas are (c) maintained in a safe and clean condition.
Observation: The kitchen fridge area, floor tiles and cabinet seams had ants visible crawling around. As per the staff person assisting with the inspection, this was an on-going concern and their maintenance team was aware of the situation and ant traps were set up.

Corrective Action(s): Please ensure that effective treatment plans are in place to maintain common areas in a safe and clean condition.
Date to be Corrected: January 31, 2022

POLICIES AND PROCEDURES: 33280 - RCR s.85(1)(d) - A licensee must do all of the following: (d) ensure that policies are implemented by employees.
Observation: The following was observed:
1). 1/5 PICs file did not have the admission height documented in the admission documents completed by staff.
2). 1/5 PICs Client orientation checklist is not completed by admitting staff.
3). 1/6 staff had expired Foodsafe and had no current CPR certification.
4). 6/6 staff files checklist provided by HR did not have any evidence of reference checks, immunization and TB records.


Corrective Action(s): Please ensure staff implement all the policies appropriately.
Date to be Corrected: January 31, 2022


Comments

Thank you to all the staff for their assistance with this inspection.

Should any further clarification or questions arise regarding this report, please contact your Licensing Officer.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Jan 17, 2022

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Click here for a description of each "Category" of violation displayed.