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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
VDAN-AU2TK7

FACILITY NAME
Nazirah House
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
3201248
FACILITY ADDRESS
4560 Imperial St
FACILITY PHONE
(604) 438-6579
CITY
Burnaby
POSTAL CODE
V5J 1B6
MANAGER
Kerry O'Connor

INSPECTION DATE
December 13, 2017
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
6.5
ARRIVAL
09:00 AM
DEPARTURE
03:30 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# CHILDREN ENROLLED

Introduction

An scheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
· Licensing
· Physical Facility
· Staffing
· Polices & Procedures
· Care & Supervision
· Hygiene and Communicable Disease Control
· Medication
· Nutrition and Food Services
· Program
· Records and Reporting
As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.
Visit the CCFL website at www.fraserhealth.ca/residentialcare for:
· Additional resources and
· Links to the Legislation (CCALA & RCR)
If you have any questions regarding this report feel free to contact me at 604 949 7710

Contraventions
Previous Inspection - Contraventions observed on FIR #VDAN-AGDNFD have been corrected except for those noted on supplementary pages.
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31260 - RCR s.21(c) - A licensee must ensure that all furniture and equipment for use by persons in care (c) are maintained in a good state of repair.
Observation: Dresser x 2 with knobs missing and one bathroom drawer, also one dresser with moisture rings across the entire back of the top surface.
Corrective Action(s): Please ensure that the furniture is appropriately maintained to support the dignity of the individuals.
Date to be Corrected: Jan 4, 2018

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: The window sill in the ensuite of the master bedroom is damaged from moisture on 3 of four surfaces of the window surround. The are several areas of paint damage abutting the door casing to the same bathroom.
Corrective Action(s): Please provide a plan that will ensure that damage is corrected in a timely manner before the arrival of a new resident into the room.
Date to be Corrected: Jan. 4, 2018

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31300 - RCR s.22(1)(c) - A licensee must ensure that all rooms and common areas are (c) maintained in a safe and clean condition.
Observation: A downstairs bedroom was observed to be heated with an electrical baseboard heater as well as a forced air vent in the ceiling. The baseboard heater was positioned behind the length of a single bed. The bedding was in contact with the heater. Also there were canvases of oil like paintings sitting on the radiator. As well there was a small over filled desk at the foot of the bed that blocked the circulation of the heat. This represents a fire hazard and requires immediate attention.
Corrective Action(s): Please ensure that heat producing appliances are not in contact with flammable products.
Date to be Corrected: Dec.. 18, 2017

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31520 - RCR s.28(1) - A licensee must ensure that each bedroom has a window that provides natural light to the bedroom, with coverings that block out light and protect the privacy of the occupant.
Observation: A PIC bedroom was observed to have venetian blinds but no curtains over the window. The bedroom is on the ground floor, slightly lower than grade level, and the window is in direct vision from a window of the house across from it. The manager states the resident of the room is not likely to remember to tip the blinds for privacy while dressing. There is hardware in place for curtains for this window, the manager agreed it would be more optimal protection of privacy to install curtains to this window.
Corrective Action(s): Please provide a plan that will ensure the PIC has privacy while changing.
Date to be Corrected: Jan. 4, 2018

STAFFING: 32310 - RCR s.51(3) - A licensee must ensure that each employee is trained in the implementation of the plans described in subsection (1), including in the use of any equipment noted in the plan.
Observation: Fire drills are not being conducted monthly. The record of fire drills shows no drills since September. The facility policy states monthly fire and earth quake training. The remainder of the year was not reviewed. A Pepsi bottle was observed to be filled with water. There was no expiry date and there was dust on the shoulders of the bottle. The Emergency water supplies are dated with the date they were changed, not the date they need to be changed as per policy.
Corrective Action(s): Please ensure that Emergency training and use of equipment is consistent with the licensee policy by providing a plan that will ensure that this occurs and providing a staff nominated to monitor that the training is completed.
Date to be Corrected: Jan. 4, 2018

POLICIES AND PROCEDURES: 33280 - RCR s.85(1)(d) - A licensee must do all of the following: (d) ensure that policies are implemented by employees.
Observation: One example of PRN medication was observed to be given regularly, a topical cream. The result of the treatment is not being documented on the back of the MAR as per medication policy.
Corrective Action(s): Please provide a plan that will ensure that, as per policy, the results of the use of a PRN medication are documented in order to ensure that medications that are not effective are brought to the attention of the pharmacist and the doctor.
Date to be Corrected: Jan. 4, 2018

HYGIENE AND COMMUNICABLE DISEASE: 35020 - RCR s.49(1) - A licensee must require all persons admitted to a community care facility to comply with the Province's immunization and tuberculosis control programs.
Observation: The Immunization record of the one of three PICs whose file was audited did not show evidence of compliance with the provincial immunization and TB program. The TB status was present.
Corrective Action(s): Please provide a plan that will ensure that evidence for all of the residents of immunization and Tb status is present for inspection. This contravention is a repeat from the 2015 inspection.
Date to be Corrected: Jan. 4, 2018

HYGIENE AND COMMUNICABLE DISEASE: 35030 - RCR s.54(1) - A licensee must establish a program to instruct, if necessary, and assist persons in care in maintaining health and hygiene.
Observation: Many personal care products were observed throughout the house that were not labelled for the user.
Corrective Action(s): Please ensure that all personal care products, shampoos, lotions manicure utensils are labelled with the user's name.
Date to be Corrected: January 4, 2018


Comments

The profile page of the PICs was reviewed. The height and weight of the PIC is documented. It is not documented whether this is the admission height and weight or the oldest known height and weight as per 39010, RCR 49(2). This was originally cited in 2015.
The present manager has been in place for 2 months. There has been some positive changes that are observable in document organization,
menu development, physical facility organization.
The facility is well organized and clean. The PIC rooms appear to reflect their personalities and tastes.
I would like to thank the staff and manager for their assistance with this inspection.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Jan 04, 2018

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.