| KidZrock @ Latimer Road - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | March 24, 2022 |
| Reason for Investigation | - Staffing - Policies and procedures - Care and supervision |
| Report of Findings |
|---|
| Community Care Facilities Licensing [CCFL] received a complaint on March 3, 2022, alleging concerns including the following details: Care and supervision – A child was found missing/wandering on school grounds. All areas of the complaint were fully investigated. Evidence was received and reviewed from interviews and documentation. The following contravention/s were cited: Child Care Licensing Regulations (CCLR) - Section 19 (1)(a) - Staffing - Section 37 (3)(b) - Staffing - Section 39 (1) - Care and supervision - Section 56 (1)(d) - Policies and procedures - Section 59 (a) – Records and reporting |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 12370 - CCLR s.37(3)(b) | Despite the employee qualifications required by Column 4 of the table in section 1 of Schedule E [group sizes and employee to children ratios], a licensee must replace an absent employee described in Column 1 of the following table who is absent (b) for 30 consecutive days or more with a person described in Column 3 opposite that employee and the row in Column 2 labelled as "≥ 30 days". Observation: The facility Manager has not been replaced after 30 days of absence Corrective action: A compliance plan is required |
| Actions Required by Licensee/Operator | |
|---|---|
| - Licensee has addressed some contraventions. Corrective action plan required to be submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review of corrective action plan |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on April 13, 2022. |
