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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
VDAN-B26LUB

FACILITY NAME
Belvedere Care Centre
SERVICE TYPES
401 Long Term Care (Hospital Act)
FACILITY LICENSE #
SENG-8YCRSW
FACILITY ADDRESS
739 Alderson Av
FACILITY PHONE
(604) 939-5991
CITY
Coquitlam
POSTAL CODE
V3K 1T9
MANAGER
Christina Gavrila

INSPECTION DATE
June 27, 2018
ADDITIONAL INSP. DATE (multi-day)
June 28, 2018
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
7
ARRIVAL
11:30 AM
DEPARTURE
05:00 PM
ARRIVAL
02:30 PM
DEPARTURE
03:00 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# CHILDREN ENROLLED

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records and information provided by the facility staff at the time of inspection. This is the first Community Care Facilities Licensing inspection of this facility.
The following areas were reviewed:
· Licensing
· Physical Facility
· Staffing
· Polices & Procedures
· Care & Supervision
· Hygiene and Communicable Disease Control
· Medication
· Nutrition and Food Services
· Program
· Records and Reporting
As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.
Visit the CCFL website at www.fraserhealth.ca/residentialcare for:
· Additional resources and
· Links to the Legislation (CCALA & RCR)
If you have any questions regarding this report feel free to contact me at 604 949 7710

Contraventions
Previous Inspection - Not Applicable
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
CARE AND/OR SUPERVISION: 34220 - RCR s.56(1) - A licensee must ensure that a person in care who leaves a community care facility for a temporary purpose has in his or her possession written documentation indicating the person in care's name, the community care facility's name and emergency contact information.
Observation: It has not been the practice to ensure that residents leaving the facility, while in the care of approved alternate caregivers, carry identification documentation as described above.
Corrective Action(s): Please provide a plan that will ensure that all residents leaving the facility temporarily are provided with appropriate identification.
Date to be Corrected: July 16, 2018

HYGIENE AND COMMUNICABLE DISEASE: 35020 - RCR s.49(1) - A licensee must require all persons admitted to a community care facility to comply with the Province's immunization and tuberculosis control programs.
Observation: Resident files (4) were reviewed. While it was noted that all files contained evidence of influenza and pneumovax status, there was a consistent absence of evidence of compliance with the BC Provincial Immunization program. Evidence of compliance with TB status was observed in 3/4 records reviewed. It is also required by the Director of Licensing Standards of Practice (DOLSOP) that there be regular review of immunization status of persons in care and development of outbreak prevention ad control.
Corrective Action(s): Please provide a plan that will ensure that records for all residents reflect their compliance with the BC immunization and TB control program.
Date to be Corrected: July 16, 2018


Comments

Hot water temperatures were measured after 1 minute of opening the tap, and measured for 30 seconds or until there was no further increase in temperature. Temperatures ranged from 38.5 degrees Celsius on the west side of the building and 34.5 on the west side of the building. This is well within the limit of 49.0 degrees Celsius required by Residential Care Regulations (RCR)
As Per RCR 37(1)(b), 1 or 2 reference checks were absent from 2 of the 6 staff files reviewed. The present policy requires 2 references. These staff had been employed in the facility for 30(+/-) years, with regular performance reviews conducted by the supervisory staff, and is therefore deemed to meet the intent of the RCR.
The continuing education system was reviewed with the staff responsible for managing Health and Safety and Education. It appears there is a very good system in place. Yearly mandatory education is tracked and there is opportunity for staff to take extra education on line. The results of each staff's education are tracked and forwarded to the HR dept.
The volunteers working in this facility are provided by a contracted agency. It appears that all the RCR requirements for volunteers are documented by the contractor including Criminal Records Checks, references and evidence of compliance with the Provincial immunization and TB Programs as demonstrated by the Activities Coordinator.
It was observed that all employee files (6) contained appropriate documentation for the Provincial Immunization and Tb status.
The Activities Coordinator keeps extensive records for each resident's participation in programs. This allows for matching of programs to individual residents' needs as well as adjusting the programs to match the changing needs of the resident population as a whole.
The facility Policies and Procedures were reviewed. The mandatory policies were observed to be present and the policies were last reviewed in 2017 at Accreditation.
The Nutrition System was reviewed, lunch service observed, and kitchen tour with interview of the cook/Canadian Certified Food Services Manager. Audits were observed. As well this facility has a dietitian 2 days per week. All admissions are provided with nutrition assessment and planning, and all residents' nutrition is reviewed yearly or as changes occur.
The record of monthly weight for one person was documented as refused since Feb 2018. It is the resident's choice to refuse monthly weight. This has been discussed with the family, the physician and the dietitian is actively involved in supporting the resident. This meets the intent of the legislation as part of nutrition monitoring. No further action is requested at this time.
I would like to thank the staff for assistance in completing this inspection.


Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Jul 16, 2018

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Click here for a description of each "Category" of violation displayed.