| 5 Corners Daycare - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | July 06, 2023 |
| Reason for Investigation | - Licensing - Care and supervision - Program |
| Report of Findings |
|---|
| On June 23, 2023, Licensing received concerns regarding Care & Supervision, Licensing & Programming. The complainant provided the following details: -First Aid not initiated when required -Supervision concerns -Lack of transparency in how an injury occurred -Inadequate behavioural guidance -Manager joins the floor to meet ratio when Licensing is on site -Staff told to be unthruthful about incident -Staff doctored minor incident log book/communication book -No curriculum administered within the facility All areas of the complaint were fully investigated. Evidence was obtained through a facility inspection, a review of facility documents and interviews. Licensing determined the following contraventions: -Community Care and Assisted Living Act (CCALA) section 7(1)(b)(i) -Child Care Licensing Regulation (CCLR) section 55(2)(a) Notification of MHO - within 24 hours |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14360 - CCALA s.7(1)(b)(i) | A licensee must do all of the following: (b) operate the community care facility in a manner that will promote (i) the health, safety and dignity of persons in care, Observation: First Aid was not immediately initiated when an injury occurred. Corrective action: Corrective action required. |
| 19030 - CCLR s.55(2)(a) | A licensee must notify the medical health officer within 24 hours after (a) a child is involved in, or may have been involved in, a reportable incident described in Schedule H while under the care or supervision of the licensee. Observation: Licensee did not notify the licensing officer within 24 hours that a child was involved in or may have been involved in a reportable incident as described in Schedule H as required. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on July 06, 2023. |
