| Delta View Life Enrichment Centre - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Residential Care (Hospital Act) - 400 |
| Investigation Completed | March 13, 2023 |
| Reason for Investigation | - Care and supervision - Alleged agression between persons in care. |
| Report of Findings |
|---|
| On November 4, 2022, Licensing received a complaint alleging concerns with care and supervision. The complainant provided the following details: - A person in care was involved in a reportable incident and the representative was not immediately notified of the injury. All areas of the complaint were thoroughly investigated. Evidence was received and reviewed from documentation and inspections. The following contravention was determined: Residential Care Regulation - Section 76(1) - Notification of illness or injury. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 39060 - RCR s.76(1) | If a person in care becomes ill or is injured while under the care or supervision of a licensee, the licensee must immediately notify the parent or representative, or contact person, of the person in care. Observation: Staff did not notify the family contact immediately after the person in care sustained an injury as a result of an aggressive incident with another person in care. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
