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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
VDAN-AZYNVC

FACILITY NAME
917 Foster
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
1081567
FACILITY ADDRESS
917 Foster Ave
FACILITY PHONE
(604) 937-0609
CITY
Coquitlam
POSTAL CODE
V3J 2L8
MANAGER
Joan Tonogai

INSPECTION DATE
June 22, 2018
ADDITIONAL INSP. DATE (multi-day)
June 28, 2018
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
9
ARRIVAL
09:15 AM
DEPARTURE
12:30 PM
ARRIVAL
01:45 PM
DEPARTURE
02:15 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# CHILDREN ENROLLED

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
· Licensing
· Physical Facility
· Staffing
· Polices & Procedures
· Care & Supervision
· Hygiene and Communicable Disease Control
· Medication
· Nutrition and Food Services
· Program
· Records and Reporting
As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.
Visit the CCFL website at www.fraserhealth.ca/residentialcare for:
· Additional resources and
· Links to the Legislation (CCALA & RCR)
If you have any questions regarding this report feel free to contact me at 604 949 7710

Contraventions
Previous Inspection - Contraventions observed on FIR #VDAN-ANKTNR have been corrected except for those noted on supplementary pages.
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: Overhead heat lamp in East bathroom, no light bulb, housing surrounding the light fixture is rusted and stained.
Tub surround of West bathroom, damage to the wall at front and back of the tub area where the bottom and outermost edge of the surround meets the tub. The plaster is damaged and softened.
Kitchen tall cupboard beside desk area neither the upper nor the lower door latches and poses a catch hazard to persons walking in that area.
Corrective Action(s): Please provide a plan that will ensure that all areas of the house are monitored for maintenance needs on an ongoing basis.
Date to be Corrected: July 12, 2018

STAFFING: 32010 - RCR s.37(1)(a) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has obtained all of the following: (a) a criminal record check for the person.
Observation: Criminal record checks for 2/7 staff were not available, and an additional one was outdated Dec 27, 2017.
Corrective Action(s): Please provide a plan that will ensure that records are appropriately maintained and available for inspection.
Date to be Corrected: July 16, 2018

CARE AND/OR SUPERVISION: 34640 - RCR s.81(3)(c)(i) - A care plan must include all of the following: (c) a nutrition plan that (i) assesses a person in care's nutrition status.
Observation: Nutrition assessment and planning was not found for one resident (AT)
Corrective Action(s): Please ensure that all required documentation is available for inspection, and to direct care of residents.
Date to be Corrected: July 12, 2018

HYGIENE AND COMMUNICABLE DISEASE: 35020 - RCR s.49(1) - A licensee must require all persons admitted to a community care facility to comply with the Province's immunization and tuberculosis control programs.
Observation: Of 2 resident records reviewed, 2 did not have Tb status and one did not have the status of the Provincial Immunization for one resident.
Corrective Action(s): Please provide a plan that will ensure that records for Provincial Immunization and Tb status are available for all residents.
Date to be Corrected: July 12, 2018

HYGIENE AND COMMUNICABLE DISEASE: 35030 - RCR s.54(1) - A licensee must establish a program to instruct, if necessary, and assist persons in care in maintaining health and hygiene.
Observation: Unlabelled nail clippers were observed in the oversink cabinet of the east bathroom. The staff removed the clippers at the time of inspection.
Corrective Action(s): Please provide a plan that will ensure that the house is monitored for personal care items and fluid products (shampoos and lotions etc.) to be appropriately identified.
Date to be Corrected: July 12, 2018

HYGIENE AND COMMUNICABLE DISEASE: 35040 - RCR s.63(1) - A licensee must ensure that all food is safely prepared, stored, served and handled.
Observation: Upright freezer in the room behind the kitchen temperature ranged between -12 and -17.
Storage containers for food in the fridge were not labelled or dated.
Corrective Action(s): Please provide a plan that will ensure that optimal freezer temperatures to food storage are maintained ( -18 to -22 degrees Celsius) and that food being stored is appropriately dated.
Date to be Corrected: July 12, 2018

RECORDS AND REPORTING: 39210 - RCR s.78(3)(a) - A licensee must have, and keep with each person in care's record, consent in writing from the person in care or a parent or representative of the person in care (a) to call a medical practitioner, nurse practitioner or ambulance in case of accident or illness.
Observation: Of 2 resident files reviewed a MOST nor a Consent to call a Dr./Nurse Practitioner or EHS was observed in one file.
Corrective Action(s): Please provide a plan that will ensure that each resident file has either a MOST or a consent to call for medical assistance as above.
Date to be Corrected: July 12, 2018

RECORDS AND REPORTING: 39320 - RCR s.83(4)(a) - Subject to subsection (5), a licensee, other than a licensee who provides a type of care described as Hospice, must (a) ensure that each person in care is weighed at least once each month.
Observation: Weight records for 1/4 PICs (AT)were not observed to be recorded since Feb. 2018
Corrective Action(s): Please provide a plan that will ensure that all weights are recorded monthly or a reason for failure to record the weight is given.
Date to be Corrected: July 12, 2018

RECORDS AND REPORTING: 39470 - RCR s.87(c) - A licensee must keep a record of the following matters respecting food services: (c) the results of monitoring, by the licensee, of food services and nutrition care.
Observation: No food service audits were observed for the previous inspection or the present inspection.
Corrective Action(s): This is a repeat contravention. The manager is aware. Please provide a plan that will ensure that appropriate food service and nutrition monitoring is taking place.
Date to be Corrected: July 16, 2018


Comments

The manager was not present on the first day of this inspection. The LO observed only the information available and will return for a second visit to confirm the information.

The policy and procedures were not inspected as they are consistent with all Kinsight facilities policies and have been recently reviewed.

The medication administration records were observed for 4/4 residents. The results of the PRN administration was documented throughout the records as "ongoing". This does not provide a quantitative evaluation of the results of administering the medication that might subsequently assist the staff and Doctor to determine if the medication is having the correct, timely and predicted effect, or signal the need to change to another medication that might better treat the symptoms. The PRN medication administration policy was reviewed, and directs staff to enter a result after administration of the PRN. The supervisor is to review the results of the administration of PRN medications monthly.
ACTION item: please provide a plan to ensure that the documentation of results of PRN administration is written in a qualitative/quantitative manner to assist the supervisor in determining if the medication is achieving its purpose or requires review by the physician. July 16, 2018

One of the residents is fitted with a GPS monitor. The resident is at high risk of leaving the facility without staff assistance. The Device has been approved in consultation with the DDMHS and appears to meet the intent of RCR 19(1)(a)(b)(c). No further action is requested with relation to this regulation.
The Safety Protocol developed by the DDMHS as a one time consultation present in the care plan. It identifies that the terms of the document be reviewed at 3 monthly intervals by a behaviour consultant agency. The document directs use of a GPS tracing device for the resident. There is only one sign-off on this document and no indication of review since July 11, 2017.
ACTION: Please provide a plan that will ensure that appropriate review of the consultation is occurring, and that there is documentation appropriate to the use of the GPS July 16, 2018.

Employee Immunization is identified yearly. This raises concern that the licensee is identifying only flu immunization. Please insure that as per RCR 39(1) the spreadsheet reflects the Licensee appraisal of the status of BC Program for Immunization and TB.

The performance reviews, as identified on the staff spreadsheet of required documentation, show 4/7 staff are out of date by 6+ years in some instances. The manager states that all reviews are completed and need to be delivered to each staff.
ACTION: Please inform LO when delivery of Performance Reviews is complete in order to ensure compliance with the regulations is met. July 16, 2018.

Two "new" staff (1.5 -2 years employed) are missing 75% of required documentation on the spreadsheet.
ACTION: Please provide a plan that will ensure that if a spreadsheet is to be used in place if on-site documentation in order to avoid the need for licensing staff to travel to head office, that the records are complete. July 16, 2018

It was observed that while Food Safe requirements for 5 yearly renewal is due for 4 of the documented staff in July 2018, it was also observed that the licensee requires staff to do yearly reviews of medication administration and food safe practices. This meets the intent of the requirement for training in food safe practices.

I would like to thank the staff for assistance with this inspection

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Jul 16, 2018

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.