| Aird's Kidzone Learning Centre Ltd - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | June 17, 2019 |
| Reason for Investigation | - Licensing - Care and supervision |
| Report of Findings |
|---|
Licensing received a complaint on June 14, 2019 regarding care and supervision concerns. The following details were provided: - staff to child ratio is not being maintained. - group size in the Infant/Toddler program exceeds the maximum capacity of 12 children. All areas of the complaint were fully investigated. Evidence was obtained through interviews. Licensing determined the following contraventions: - CCLR Section 34(2)(a) – Group Sizes and employee to children ratio - CCLR Section 57 (2) (c) – Community care facility records The Licensee is required to submit a corrective action plan. Licensing will review the corrective action plan. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 14020 - CCLR s.34(2)(a) | Without limiting subsection (1), a licensee must ensure that (a) children attending a community care facility are divided into groups, with each group having no more children than that permitted in Schedule E. Observation: The Infant / Toddler group exceeded the maximum capacity of 12 children Corrective action: Corrective action plan required |
| 19090 - CCLR s.57(2)(c) | A licensee must keep, for each child, a record showing the following information: (c) daily attendance record, indicating for each day whether the child is absent or, if the child is present, the time of arrival and departure. Observation: Incomplete record of attendance. Corrective action: Corrective action plan required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Corrective action plan will be reviewed. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on July 23, 2019. |
