-Routine Inspection
-Services include Hair only at this time
-Handwash stations contain hot and cold running water, liquid soap, and paper towel
-Hair sinks contain vacuum breakers
-Laundry done on site. Reminder to dry on highest heat setting
-Barbicide, clippercide are available as disinfectants
-Sharps container available
-Water provided in single use cups
-Covid-19 plan developed, but revision is needed. Refer to Worksafe BC guidance. Emailed links will be provided to operator.
Determine and post occupancy limits for common areas. See the COVID-19 Safety Plan for guidance on establishing occupancy limits.
Rearrange gathering areas such as break areas, lunch rooms, and supply rooms to ensure safe physical distances can be maintained. This may involve removing or moving furniture.
Arrange workstations of hairstylists, barbers, nail technicians, estheticians, or other staff to ensure adequate physical distancing of 2 metres between stations is maintained.
Consider creating cohorts of workers who work together and who do not interact with other cohorts. This will assist in reducing transmission throughout the workplace in the event that a staff member becomes ill.
Examine reception, retail, and other interior areas to determine how workers and clients can move through the area while maintaining physical distance. Consider marking off areas on the floor where people can wait in line with markers or cones. Use arrows to show how people should move past one another in congested areas.
Remove magazine racks, booklets, brochures, toys, and product sell sheets from client areas, including the reception area and lobby.
Remove product testers.
Control access to entry points for workers, clients and deliveries. If the building has multiple access points, consider designating one door for entry and another for exit.
Provide barriers, such as plexiglass, at the reception desk, between service stations or sink areas, or other areas where the physical distancing requirement cannot be maintained. Ensure that barriers are included in the cleaning and disinfecting protocols.
Stagger lunch and coffee breaks.
Try to limit the use of cash and limit the handling of credit cards and loyalty cards wherever possible, by allowing clients to scan or tap their cards and handle the card readers themselves. Encourage tap payment over pin pad use.
Post COVID-19 protocols using signage for both workers and clients throughout the workplace. Consider posting signage in other majority languages or provide pictograms.
Consider posting COVID-19 related policies to the company website and to social media. Include the policies in an email confirmation for clients after booking so they know what to expect.
Ensure you coordinate the health and safety of both workers and independent operators working in your spa or salon, such as stylists, nail artists and individuals providing esthetic services.
2020-05-21 16:44:57
Client management
Establish policies and procedures around clients entering the premise:
Ask clients when booking whether they have symptoms of COVID-19. Ask them to cancel their appointment if they develop symptoms or have a family member who is confirmed or suspected of COVID-19. Remind clients of this policy when they arrive for their appointment.
Advise clients to remain outside the premises until their scheduled appointment time.
Clients should arrive alone if possible (i.e., no children, friends or family accompaniment allowed). Include consideration for disabled individuals and those persons who require accompaniment (e.g. a parent or guardian).
For retail-only sales, arrange in advance and schedule a pick-up time to avoid overlapping of service clients waiting in reception, or checking in or out for services.
Eliminate booking large groups for services unless physical distancing can be maintained.
Implement procedures to limit the number of people on-site. Consider prohibiting walk-ins and requiring all appointments be booked in advance. Consider locking the premise when at capacity and place signage on the door with contact information so clients can make an appointment.
Avoid shaking hands or other unnecessary physical contact.
Have all clients wash their hands or use alcohol-based hand sanitizer upon entering your place of business.
Ask clients to remove and replace their own jacket rather than be assisted by a staff member.
Consider suspending the practice of offering tea, coffee, water, or other food and beverage items to clients. If you do continue this practice, use disposable cups or offer bottled beverages instead of shared items.
Establish policies around handwashing. This should include having workers wash hands before and after each client, at the beginning and end of shift, after handling money and after touching used towels, gowns, tools and equipment, and delivery items. Put up signage or posters.
2020-05-15 11:03:07
Providing personal services
For services where physical distancing cannot be maintained and other control measures such as barriers cannot be used, masks should be worn to reduce the risk of transmission. Ensure that masks are selected and cared for appropriately and that workers are using masks correctly. If the type of mask used does not offer adequate protection to the wearer, clients should also be encouraged to wear masks to protect workers.
Inform clients if masks will be required for their services at the time they book the appointment. Post signage at the workplace of this requirement.
Provide masks for clients who have not brought their own.
Use larger treatment rooms wherever possible.
Restrict or prohibit services identified as “high risk” where appropriate controls cannot be implemented. This may include facials or threading services that require close contact over extended periods and where clients cannot wear masks.
Allow workers to wear gowns, smocks, or aprons to cover street clothing. Have these items removed and laundered at the end of each workday.
Establish hand washing practices that include washing hands before and after every client. Avoid touching the face (eyes, nose, and mouth) while providing services to clients.
Public Health has advised that blow drying hair, including the use of bonnet style and hooded hair dryers, is not believed to be a high risk activity at this time and that these services can continue to take place. For the comfort of all customers, be mindful to direct the air away from other clients as much as possible.
Tools and equipment
Establish hygiene practices that address the needs of the workplace that includes the requirement to wash or sanitize hands after coming into contact with public items.
Minimize the sharing of tools, equipment and product (e.g. shears, irons, nail clippers, gowns, etc.). Provide each worker their own set of tools if possible.
Use single-use items, such as single use make-up applicators if possible, and discard these after use. Guidance for single-use disposable items is provided in Guidelines for Personal Service Establishments by the Ministry of Health.
2020-05-15 11:03:45
Enhanced cleaning and disinfecting
Add additional time between all appointments to allow for proper cleaning and disinfecting, and incorporate this into your cleaning and disinfecting protocols.
Clean and disinfect workplace frequently throughout day, between clients, and at end of day. Follow the cleaning and disinfecting guidance provided by WorkSafeBC.
Reduce the amount of retail products on shelves for easier cleaning.
Clean and disinfect all tools and equipment between each client. |