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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
JSAT-CNMR4B

FACILITY NAME
Maplewood House
SERVICE TYPES
130 Long Term Care
FACILITY LICENSE #
0703867
FACILITY ADDRESS
1919 Jackson St
FACILITY PHONE
(604) 853-5585
CITY
Abbotsford
POSTAL CODE
V2S 2Z8
MANAGER
Ann Marie Leijen

INSPECTION DATE
February 01, 2023
ADDITIONAL INSP. DATE (multi-day)
February 02, 2023
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
6.5
ARRIVAL
12:30 PM
DEPARTURE
04:00 PM
ARRIVAL
10:00 AM
DEPARTURE
01:00 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE
78

Introduction

An unscheduled routine inspection was completed to assess compliance with the Community Care and Assisted Living Act (CCALA) and the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSOP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records, and information provided by the facility staff at the time of inspection.

Care systems reviewed during inspections include: Licensing, Physical Facility, Staffing, Policies and Procedures, Care and Supervision, Hygiene and Communicable Disease Control, Medication, Nutrition and Food Services, Program, Records & Reporting.

As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.

Visit the CCFL website at www.fraserhealth.ca/residentialcare for additional resources and links to the legislation (CCALA & RCR).

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: Throughout the facility it was noted that there are a number or areas that have damage and wear and tear, including the following:
-Damage to wood door frames, entering common areas, and bedrooms
-drywall damage in the dining room (bistro), hallways, and a nursing station
-One kitchenette had a fridge in poor repair, missing a grill, and there appeared to be rust under the fridge and on the floor of the surrounding area.
-One neighborhood that had wood hand rails, had significant wearing of the hand rails, the finish appeared to be worn off, and wood exposed. Of concern is the ability to clean and sanitize the area, and the potential risk of injury.
Corrective Action(s): Ensure that all rooms and common areas are maintained in a good state of repair.
Date to be Corrected: Feb 10, 2023

STAFFING: 32050 - RCR s.37(1)(e) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has obtained all of the following: (e) evidence that the person has complied with the Province's immunization and tuberculosis control programs.
Observation: Review of 4 staff files found, the facility portion of the immunization screening form was incomplete for 3 staff.
Corrective Action(s): Ensure the facility has evidence that a person has complied with the immunization and TB control program.
Date to be Corrected: Feb 10, 2023

STAFFING: 32360 - RCR s.92(3)(a) - A licensee must keep (a) in the case of employees, all records required under section 37 (1) [character and skill requirements] for the entire time that the subject of the records is an employee of the community care facility.
Observation: 4 staff files were reviewed, and 3 of the 4 files did not contain evidence of the persons training (certificate, diploma, degree).
Corrective Action(s): Ensure the licensee keeps records of an employees character and skill requirements as per RCR 37(1)(d)
Date to be Corrected: Feb 10, 2023

CARE AND/OR SUPERVISION: 34750 - RCR s.81(4)(b)(i) - A licensee must ensure that (b) each care plan is reviewed and, if necessary, modified (i) if there is a substantial change in the circumstances of the person in care.
Observation: For 3 of 5 person in care files reviewed, there had been a change in circumstance, and the care plan had not been updated to reflect the change.
Corrective Action(s): Ensure each care plan is reviewed and if necessary modified, if there is a substantial change in the circumstance of the person in care.
Date to be Corrected: Feb 10, 2023

HYGIENE AND COMMUNICABLE DISEASE: 35020 - RCR s.49(1) - A licensee must require all persons admitted to a community care facility to comply with the Province's immunization and tuberculosis control programs.
Observation: 5 person in care files were reviewed, 1 person in care did not have evidence of a completed immunization screening form.
Corrective Action(s): Ensure that all persons admitted into care, comply with the Province's immunization and TB control programs.
Date to be Corrected: Feb 10, 2023

RECORDS AND REPORTING: 39420 - RCR s.86(b) - A licensee must keep the following records in respect of each employee: (b) character references.
Observation: Review of 4 staff files found, 2 staff did not have any evidence of references checks being completed.
Corrective Action(s): Ensure records are kept in respect of character reference checks.
Date to be Corrected: Feb 10, 2023


Comments

It is requested that a written response be submitted on or before February 10, 2023 describing how the above noted contraventions have been appropriately addressed and/or the plan for compliance with legislated requirements. The plan shall include a time line for any items that have not already been addressed. Please note that a follow-up inspection may be conducted to confirm compliance after the written response has been received by Licensing.

Copies of the inspection report and the Facility Risk Assessment Tool were reviewed, discussed, and provided to the Licensee/Manager.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Feb 10, 2023

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.