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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
SVAA-BJ6R2A
FACILITY NAME
Caring Hearts Child Care		SERVICE TYPES
301 Group Child Care (under 36 months)
303 Preschool (30 months to school age)
305 Group Child Care (School Age)
FACILITY LICENSE #
1020051
FACILITY ADDRESS
1805 Aire Cres		FACILITY PHONE
(604) 464-3399
CITY
Port Coquitlam		POSTAL CODE
V3C 2W6		MANAGER
Jennifer Penner
INSPECTION DATE
November 22, 2019		ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
1.75
ARRIVAL
10:30 AM		DEPARTURE
12:15 PM		ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine		# OBSERVED IN CARE
Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care and Assisted Living Act (CCALA), the Child Care Licensing Regulations (CCLR) and the relevant Director of Licensing Standards of Practice (DLSP). All areas of the facility were inspected for compliance.
Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.
Observed Violations
POLICIES AND PROCEDURES: 13020 - CCLR s.22(1)(b) - A licensee must have all of the following: (b) an emergency plan that sets out procedures to prepare for, mitigate, respond to and recover from any emergency.
Observation: During an inspection of the fire extinguishers, it was noted that they needed servicing on Nov. 13, 2019.
Corrective Action(s): Please ensure the fire extinguishers are serviced.
Date to be Corrected: Nov. 27, 2019

RECORDS AND REPORTING: 19160 - CCLR s.57(2)(i) - A licensee must keep, for each child, a record showing the following information: (i) a photograph or digital image of the child, and other information that can be used to readily identify the child in an emergency.
Observation (CORRECTED DURING INSPECTION): During a review of 9 children's files, it was found that 7 were missing photographs.
Corrective Action(s): Please ensure children's files are complete.
Date to be Corrected: Today
Comments

At this inspection, there were 19 children and 6 staff present. At this inspection the above noted contraventions were identified. Actions required by the licensee include sending Licensing a written response due by Nov. 27, 2019 addressing the contraventions. Actions required the LO include reviewing the written response addressing the contraventions. As part of this Routine Inspection a Facility Risk Assessment Tool is completed and a copy is provided.

It was observed staff certificates were available in staff files but not posted. They were in frames and manager informed LO that the frames are broken. Manager will post the certificates once there are new frames.

The following resources were provided:
ยท Reportable incident forms

A copy of the LO's business card was provided.

Visit the CCFL website at www.fraserhealth.ca/childcare for additional resources, and links to the Legislation (CCALA and CCLR).

Action Required by Licensee/ManagerAction Required by Licensing Staff
Provide a written response to LicensingNo action required
Due Date
Nov 27, 2019
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Click here for a description of each "Category" of violation displayed.