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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
CLAN-BYBU8R

FACILITY NAME
Suncrest Neighbourhood Care
SERVICE TYPES
305 Group Child Care (School Age)
FACILITY LICENSE #
ACAK-98FTLG
FACILITY ADDRESS
3883 Rumble St
FACILITY PHONE
(604) 430-9562
CITY
Burnaby
POSTAL CODE
V5J 1Z5
MANAGER
Steven Maihara

INSPECTION DATE
February 12, 2021
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
2
ARRIVAL
08:15 AM
DEPARTURE
10:15 AM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care and Assisted Living Act (CCALA), the Child Care Licensing Regulations (CCLR) and the relevant Director of Licensing Standards of Practice (DLSP). All areas of the facility were inspected for compliance with the exception of the outdoor play structure that is maintained by the Burnaby School Board. This was confirmed during the inspection.

Contraventions
Previous Inspection - Not Applicable
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 11010 - CCLR s.13(1) - A licensee must ensure that a healthy and safe environment is provided at all times while children are under the supervision of employees.
Observation: During the inspection five electrical outlet covers were missing. This is a repeat contravention from inspection # CLAN-BFUVJS.
Corrective Action(s): Please ensure a healthy and safe environment is provided at all times.
Date to be Corrected: February 26, 2021

STAFFING: 12190 - CCLR s.22(2)(b) - A licensee must ensure that each employee (b) practices implementing the fire drill system at least once each month.
Observation: During the inspection licensing asked the staff if they practiced the fire drill at least once a month. The staff have not practiced the fire drill monthly with the children in the facility.
Corrective Action(s): Please ensure the fire drill is practiced on a monthly basis.
Date to be Corrected: March 7, 2021

STAFFING: 12200 - CCLR s.22(2)(c) - A licensee must ensure that each employee (c) practices implementing the emergency plan at least once each year.
Observation: During the inspection licensing asked the staff if they practiced the emergency plan once a year. The staff have not practiced the emergency plan with the children in the facility.
Corrective Action(s): Please ensure the emergency plan is practiced once a year.
Date to be Corrected: March 5, 2021

STAFFING: 12370 - CCLR s.37(3)(b) - Despite the employee qualifications required by Column 4 of the table in section 1 of Schedule E [group sizes and employee to children ratios], a licensee must replace an absent employee described in Column 1 of the following table who is absent (b) for 30 consecutive days or more with a person described in Column 3 opposite that employee and the row in Column 2 labelled as "≥ 30 days".
Observation: During the inspection the staff member stated that the Manager has been absent from the facility since November 2020. A new Manager must be apointed after a period of 30 days to comply with the legislation.
Corrective Action(s): Please ensure a Manager is appointed for the faiclity.
Date to be Corrected: March 7, 2021

POLICIES AND PROCEDURES: 13020 - CCLR s.22(1)(b) - A licensee must have all of the following: (b) an emergency plan that sets out procedures to prepare for, mitigate, respond to and recover from any emergency.
Observation: During the inspection licensing observed that the fire extinguisher has not been serviced since 2019. Please ensure the fire extinguisher is serviced annually to be prepared and be able to respond in an emergency. This is a repeat contravention from inspection # CLAN-BFUVJS
Corrective Action(s): Please ensure you follow the emergency plan.
Date to be Corrected: March 5, 2021

RECORDS AND REPORTING: 19070 - CCLR s.57(2)(a) - A licensee must keep, for each child, a record showing the following information: (a) name, sex, date of birth, medical insurance plan number and immunization status.
Observation: Five children's records were reviewed. Two children's records were missing immunization status.
Corrective Action(s): Please ensure children's records are complete.
Date to be Corrected: February 26, 2021

RECORDS AND REPORTING: 19080 - CCLR s.57(2)(b) - A licensee must keep, for each child, a record showing the following information: (b) date of enrolment in the community care facility.
Observation: Licensing reviewed five children's records. Three of five children's records were missing a date of enrollment. This is a repeat contravention from inspection # GSIU-ALTUF8
Corrective Action(s): Please ensure children's records are complete.
Date to be Corrected: March 7, 2021

RECORDS AND REPORTING: 19090 - CCLR s.57(2)(c) - A licensee must keep, for each child, a record showing the following information: (c) daily attendance record, indicating for each day whether the child is absent or, if the child is present, the time of arrival and departure.
Observation: Licensing reviewed the attendance records for January and February. Four arrival and departure times were missing. This is a repeat contravention from inspection # CLAN-BFUVJS and inspection # SMOY-AA9VAL
Corrective Action(s): Please ensure that the attendance records are complete.
Date to be Corrected: February 26, 2021

RECORDS AND REPORTING: 19100 - CCLR s.57(2)(d) - A licensee must keep, for each child, a record showing the following information: (d) name and telephone number of a parent, medical practitioner and emergency contact.
Observation: Five children's files were reviewed. Two children's records did not have an emergency contact number.
Corrective Action(s): Please ensure children's records are complete.
Date to be Corrected: February 26, 2021

RECORDS AND REPORTING: 19250 - CCLR s.58(2)(a) - The licensee must (a) develop the care plan in consultation with a parent of the child requiring extra support and any person requested by the parent.
Observation: During the inspection it was noted that a child requires medication in an emergency. No care plan was noted on file.
Corrective Action(s): Please ensure a care plan is created for the child in the event that emergency medication is required to be administered.
Date to be Corrected: February 27, 2021

RECORDS AND REPORTING: 19320 - CCLR s.59(a) - In respect of a record referred to in this Division, a licensee must (a) keep in a single place at the community care facility the records referred to in sections 56 to 58.
Observation: Licensing reviewed the childrens records. Three children's records were not present at the facility. The serious risk to health and safety of the children in care was discussed. During the inspection licensing requested to review the policies and procedures for the facility. The staff member stated that the policies and procedures were taken home for review.
Corrective Action(s): Please ensure children's records and policies and procedures are located at the community care facility at all times for review.
Date to be Corrected: February 26, 2021


Comments

At the inspection dated February 12, 2021 there were 6 children, and 2 staff members were present. At this inspection the above noted contraventions were identified. Please ensure a written response is submitted to licensing by March 5, 2021 stating how you have addressed the above noted contraventions. As part of this Routine Inspection a Facility Risk Assessment Tool is completed and a copy was sent to the staff as no Manager is currently at the facility.

The following was reviewed and discussed with the staff:

-The reportable incident reporting procedure
-Adding more food to the emergency kit to be prepared in an emergency

The inspection findings were reviewed with the staff at the inspection. Due to the COVID-19 pandemic the inspection report and the risk assessment were completed at the Burnaby FHA office. The report was written in 1 hour and this is included in the report. A copy of these documents were sent to the staff.

If you have any questions regarding this report please contact me.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Mar 05, 2021

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Click here for a description of each "Category" of violation displayed.