Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.

Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
EGAU-BLJ2JG

FACILITY NAME
Caring Hearts Child Care
SERVICE TYPES
305 Group Child Care (School Age)
FACILITY LICENSE #
TAMS-A4MQBP
FACILITY ADDRESS
1854 Western Dr
FACILITY PHONE
(604) 944-9547
CITY
Port Coquitlam
POSTAL CODE
V3C 2X7
MANAGER
Terry Penner

INSPECTION DATE
February 05, 2020
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
2.5
ARRIVAL
03:15 PM
DEPARTURE
05:00 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care and Assisted Living Act (CCALA), the Child Care Licensing Regulations (CCLR) and the relevant Director of Licensing Standards of Practice (DLSP). All areas of the facility were inspected for compliance.

Contraventions
Previous Inspection - Contraventions observed on FIR #KFIH-B6SVB7 have been corrected.
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 11230 - CCLR s.47 - A licensee must ensure that any heated water accessible to children is heated to no more than 49° Celsius.
Observation (CORRECTED DURING INSPECTION): The hot water temperature exceeded 49 degrees Celsius in one of the two washrooms used by the children. The manager turned off the hot water at the time of the inspection.
Corrective Action(s): Please ensure the hot water temperature does not exceed 49 degrees Celsius.
Date to be Corrected:

STAFFING: 12430 - CCLR s.56(1)(b) - A licensee must keep current records of each of the following: (b) for each employee, the records required under section 19 (1) [character and skill requirements].
Observation: Licensing reviewed 3 staff files and observed that criminal record check clearance letters (CRC) expired for the manager and a substitute staff. The manager advised that the applications were submitted for the CRC's, and that in the interim they will not be working alone with the children.
Corrective Action(s): Please ensure CRC's are renewed every 5 years.
Date to be Corrected: Feb 10, 2020

POLICIES AND PROCEDURES: 13050 - CCLR s.56(1)(c) - A licensee must keep current records of each of the following: (c) a record respecting compliance with section 22 (2) (b) and (c) [emergency training and equipment].
Observation: Licensing was unable to review fire drill records as they were taken off site.
Corrective Action(s): Please ensure record of fire drills are available for review.
Date to be Corrected: Feb 6, 2020

RECORDS AND REPORTING: 19052 - CCLR s.56.1(2)(b) - A Licensee must keep (b) a current record of each person to whom the written agreement is delivered in accordance with that section [CCALA s.19]
Observation (CORRECTED DURING INSPECTION): Licensing reviewed 6 children's files and observed that record of repayment policy receival was missing from 4 files.
Corrective Action(s): Please keep a record of who received the repayment policy.
Date to be Corrected:

RECORDS AND REPORTING: 19350 - CCLR s.60(1) - Subject to subsections (2) to (5), a licensee must keep all records referred to in this Division for at least one year.
Observation: Policies and procedures were not on site.
Corrective Action(s): Please keep on site the records referred to in Division 4 of the CCLR.
Date to be Corrected: Feb 6, 2020


Comments

Summary of Inspection

At this inspection the above noted contraventions were identified. Licensing provided dates for compliance and is requesting a written response by Feb 11 advising on how the contraventions have been addressed.

As part of this Routine Inspection a Facility Risk Assessment Tool is completed and a copy is provided.

Visit the CCFL website at www.fraserhealth.ca/childcare for additional resources, and links to the Legislation (CCALA and CCLR).

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Feb 11, 2020

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.