| Smile 'N' Play Daycare Centre Inc. - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | December 13, 2023 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| Community Care Facilities Licensing received a complaint on December 4, 2023 regarding Care and Supervision. All areas of the complaint were fully investigated. Evidence was obtained through a review of records and an interview. Licensing confirmed that a parent was not advised of the facility’s transportation policy, a child was transported in a vehicle without the required insurance, and a transportation permission slip was not signed. A contravention to section 7(1)(b)(i) of the Community Care and Assisted Living Act (Standards to be maintained) was determined. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 12490 - CCALA s.7(1)(b)(i) | A licensee must do all of the following: (b) operate the community care facility in a manner that will promote (i) the health, safety and dignity of persons in care, Observation: A parent was not provided with a copy of the transportation policy and procedure. A Child was transported in a vehicle without the required type of insurance. A child's file did not include a transportation permission slip. Corrective action: Please ensure to operate the community care facility in a manner that will promote the health, safety and dignity of children in care. To be corrected by: December 27, 2023 |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on December 27, 2023. |
