| Coronation Kids Care (Mountain Meadows Elementary) - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | November 16, 2023 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| Community Care Facilities Licensing received a complaint on October 19, 2023 regarding care and supervision. All areas of the complaint were fully investigated. Evidence was obtained through interviews, documentation and a digital recording. Licensing confirmed staff used inappropriate guidance strategies when she raised her voice and pulled a child. In addition, the staff was missing a criminal record check. The following contravention to the Child Care Licensing Regulation were determined: - CCLR section 51 (1) (a), Behavioural Guidance - CCLR Section19 (1) (a), Staffing |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 12040 - CCLR s.19(1)(a) | A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person. Observation: A staff did not have a valid criminal record check onsite Corrective action: Please ensure staff files are complete |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review and monitor corrective action plan > Follow up inspection required. |
