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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
KDHL-AS2Q4S

FACILITY NAME
Mill Lake Residence
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
0720035
FACILITY ADDRESS
33056 Mill Lake Rd
FACILITY PHONE
(604) 854-2911
CITY
Abbotsford
POSTAL CODE
V2S 2A3
MANAGER
Trisha Ambridge

INSPECTION DATE
September 27, 2017
ADDITIONAL INSP. DATE (multi-day)
October 10, 2017
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
6
ARRIVAL
10:00 AM
DEPARTURE
02:00 PM
ARRIVAL
01:00 PM
DEPARTURE
03:00 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# CHILDREN ENROLLED

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records and information provided by the facility staff at the time of inspection.

The following areas were reviewed:
· Licensing
· Physical Facility
· Staffing
· Polices & Procedures
· Care & Supervision
· Hygiene and Communicable Disease Control
· Medication
· Nutrition and Food Services
· Program
· Records and Reporting

As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.

Visit the CCFL website at www.fraserhealth.ca/residentialcare for:
· Additional resources and
· Links to the Legislation (CCALA & RCR)

Contraventions
Previous Inspection - Not Applicable
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: 1 person in care's room, wall paper and wall require repairs.
Corrective Action(s): Ensure all rooms are maintained in a good state of repair
Date to be Corrected: November 9, 2017

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31300 - RCR s.22(1)(c) - A licensee must ensure that all rooms and common areas are (c) maintained in a safe and clean condition.
Observation: A large stack of clean Towels were observed to be stored beside the main tub. Of concern is the potential for towels to be soiled by splash back during a person in care's bath.
Corrective Action(s): Ensure all rooms are maintained in a clean condition
Date to be Corrected: November 9, 2017

POLICIES AND PROCEDURES: 33080 - RCR s.51(2) - A licensee must ensure that the plans described in subsection (1) are updated if there is any change in the facility
Observation: - Review of the Mill Lake Program procedure and the Emergency Preparation manual, emergency contact information is not current.
- Information regarding current persons in care is not updated in reference to roome numbers and profiles.
Corrective Action(s): Ensure information is updated as required.
Date to be Corrected: November 9, 2017

HYGIENE AND COMMUNICABLE DISEASE: 35040 - RCR s.63(1) - A licensee must ensure that all food is safely prepared, stored, served and handled.
Observation: 2 sauces in the fridge were observed as expired.
Corrective Action(s): Ensure food is safely stored.
Date to be Corrected: November 9, 2017

NUTRITION AND FOOD SERVICES: 37040 - RCR s.62(2)(b) - A licensee must ensure that each menu provides (b) for each day, at least 2 nutritious snacks, with each snack containing at least 2 food groups as described in Canada's Food Guide.
Observation: Review of the 4 week menus, a second food group is not provided if the person in care is given water.
Corrective Action(s): Ensure each snack provides 2 food groups.
Date to be Corrected: November 9, 2017

NUTRITION AND FOOD SERVICES: 37090 - RCR s.62(2)(d) - A licensee must ensure that each menu provides (d) for substitutions to be made that are from the same food group and have a similar nutritional value.
Observation: 1 item substituted was not replaced with an item from the same food group. Last two months of substitutions were reviewed.
Corrective Action(s): Ensure substitutions are made from the same food group.
Date to be Corrected: November 9, 2017


Comments

Please note a delay in booking the final day of inspection due to scheduling conflicts.

The living room now has a administrative desk located in the resident space. Please respond to licensing with a plan to ensure persons in care needs are met and not limiting the use of the space as a designated lounge area.

A smoking area is designated in the back of the property. This area is not considered part of the premises. Licensing would like to acknowledge in 2010 notification from the society confirming the smoking area is permitted as the area is not used by the persons in care and is considered off premises.

Renovations are now complete as per the renovation plan previously submitted.

Clarification was provided to the manager regarding documentation with substitutions to ensure they are appropriately documenting item for item replaced.

Staff have signed this report for receipt of inspection report. Licensing reviewed this report with the manager on Day 2 of the inspection.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Nov 09, 2017

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Click here for a description of each "Category" of violation displayed.