INSPECTION REPORT Health Protection JSAS-BRHUV3

PREMISES NAME L'otus Cake Boutique		Tel: (604) 336-9139 Fax:
PREMISES ADDRESS 4352 Beresford St Burnaby, BC V5H 0G3		INSPECTION DATE July 14, 2020	TIME SPENT 1.5 hours
OPERATOR (Person in Charge) Ya Qian Liang (Stacy)		NEXT INSPECTION DATE July 21, 2020
INSPECTION TYPE Routine
ACTION TAKEN		FOOD SAFETY & SANITATION
ADMINISTRATIVE	ENFORCEMENT Require Corrections, Issue Closure Order	Comply In Use Food Safety Training [s. 10] Yes Food Safety Plan [s. 23] Yes Yes Sanitation Plan [s. 24] Yes No
HAZARD RATING FOR YOUR FACILITY: High (≥30) Total Score = 39

Critical Hazards: Total Number: 2

302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)] Observation: Low temp. dishwasher 0 ppm chlorine. Soiled wiping rags left on food preparation surfaces with no detectable sanitizer residual. Staff on duty unaware the difference between sanitizer to be used on food contact surfaces and disinfectant to spray to be used on high touch surfaces. Corrective Action(s): All wiping cloth rags in use are to be stored in a container of sanitizer solution (200 ppm Quaternary Ammonia, to be verified by test strip). Low temperature dishwasher is to be repaired to provide a minimum sanitizing cycle residual of 50 ppm chlorine. Staff to be trained on correct use of food contact sanitizer and disinfectant spray for high touch surfaces. Violation Score: 25 401 - Adequate handwashing stations not available for employees [s. 21(4)] Observation (CORRECTED DURING INSPECTION): Back of house handsink filled with dishware. Corrective Action(s): Hand-washing stations are to kept fully accessible at all times to allow staff to conveniently and frequently wash their hands as needed. Violation Score: 5

Non-Critical Hazards: Total Number: 3

209 - Food not protected from contamination [s. 12(a)] Observation: Ice scoop stored inside ice machine. Corrective Action(s): Ice scoop to be stored in a sanitary location outside ice machine to prevent handle ice contact. Violation Score: 3 306 - Food premises not maintained in a sanitary condition [s. 17(1)] Observation: Ice machine interior is soiled with deposit formation. Corrective Action(s): Interior of ice machine is to be cleaned and sanitized. Violation Score: 3 403 - Employee lacks good personal hygiene, clean clothing and hair control [s. 21(1)] Observation: Staff observed not changing gloves after completing a sale transaction and proceeded to process food orders. Corrective Action(s): When foodhandlers use disposable gloves, new clean gloves must be worn following a handwashing procedure. Gloves are to be discarded after use. Gloves are to be changed after they have become contaminated or when changing duties would lead to cross contamination. Violation Score: 3

Follow Up to "Critical" Violations Noted on Previous Inspections (if applicable): No corrections entered

Comments

Premise sanitation is satisfactory. No signs of pest activity observed. Sanitizer feeder system dispensing 200 ppm Quaternary Ammonia 2 door upright freezer -18 C, 2 door upright cooler 3 C display cooler 1 C, gelato display -1 C, undercounter cooler 1 C prep cooler 3 C Complaint received regarding customer feedback from attending premise July 4, 2020. Customer claimed to observe layer cakes display at room temperature, uncovered above the cooler. Customer raised concern with staff and was told the cakes were still frozen and needed to defrost. This practice was not observed at time of inspection. Depending on the type of food, frozen foods can be thawed safely in a cooler unit at 4 C, in a clean sink under flowing cold water or using a microwave (small portions only). COVID-19 - floor markings for social distancing in place - protective barriers installed at service counter - staff wear masks - Citron disinfectant spray available for disinfection of high touch surfaces - hand sanitizer available for customers upon entry - customer seating available 2 meters apart or in booths with pre-existing barrier partitions - Written COVID-19 Safety Plan available onsite Note: COVID-19 Safety Plan is to be revised to describe specific disinfectant product onsite, this product is not interchangeable with food grade sanitizer as the document suggests.