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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
VDAN-AGCRFE

FACILITY NAME
Wingate House
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
1081122
FACILITY ADDRESS
1234 Winslow Ave
FACILITY PHONE
(604) 931-3802
CITY
Coquitlam
POSTAL CODE
V3J 2G2
MANAGER
Jeanene (Jenny) M. Desjardins

INSPECTION DATE
December 05, 2016
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
6
ARRIVAL
09:00 AM
DEPARTURE
01:30 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# CHILDREN ENROLLED

Introduction

This in an announced Routine Inspection to assess facility compliance with the Community Care and Assisted Living Act (CCALA), Residents Bill of Rights (RBR) and the Residential Care Regulations (RCR). The following systems were reviewed:
-Licensing
-Physical Facility
-Staffing
-Policies and Procedures
-Care and Supervision
-Hygiene and Communicable Disease Control
-Medication
-Nutrition and Food Services
-Program
-Records and Reporting
Contact Information:
Licensing Officer, Valerie Dairon,
Tel. 604-949-7710
email: valerie:dairon@fraserhealth.ca

Contraventions
Previous Inspection - Contraventions observed on FIR #SCLY-A8APXC have been corrected except for those noted on supplementary pages.
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: The corner protectors on doorway moldings and hallway corners are torn and bent;
- paint on hallway walls and bathroom walls is chipped worn and bruised from wheelchairs;
- both bathroom counters are worn through the countertop design
-the kitchen linoleum flooring is missing the bonding agent for an approximately 5 foot length in front of the sink. The edges are curled and can represent a trip hazard and not easily cleaned.
Corrective Action(s): Please ensure that maintenance is maintained in the facility by providing a plan to maintain the above noted issues.
Date to be Corrected: Dec. 19, 2016

STAFFING: 32110 - RCR s.40(1)(b) - A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection (2) to ensure that the employee (b) demonstrates the competence required for the duties to which the employee is assigned.
Observation: Employee performance review x1 was observed to be scheduled for Feb. 2016, but has not been completed.
Corrective Action(s): Please ensure that all performance reviews are conducted annually or as per Licensee policy to ensure compliance with above regulation.
Date to be Corrected: Dec. 19, 2016

STAFFING: 32310 - RCR s.51(3) - A licensee must ensure that each employee is trained in the implementation of the plans described in subsection (1), including in the use of any equipment noted in the plan.
Observation: Fire Drills were missing for Feb. and July. This facility completes multiple kinds of disaster drills every month.
Corrective Action(s): Please provide a plan to ensure that staff are trained in the implementation of the fire drill plan on a regular basis.
Date to be Corrected: Dec. 19, 2016

MEDICATION: 36070 - RCR s.69(1)(a) - A licensee must ensure that a pharmacist (a) packages all medications.
Observation: A basket of unlabelled sunscreen was observed in the secondary medication cupboard in the laundry room. There is a DIN number on the product and therefore requires labelling by the pharmacist.
Corrective Action(s): Please ensure that all products containing a DIN number are ordered by the physician and labelled by the pharmacist.
Date to be Corrected: Dec. 19, 2016

RECORDS AND REPORTING: 39460 - RCR s.87(b) - A licensee must keep a record of the following matters respecting food services: (b) menus and menu substitutions.
Observation: The substitution list was observed in a Menu binder. The last entry was Oct. 19, 2016. The manager states there was a pizza night on Grey Cup day, that was not entered on the substitution list.
Corrective Action(s): Please provide a plan that will ensure that substitutions are recorded appropriately and in a timely manner. It may be of assistance to maintain the substitution list in an easily accessible location.
Date to be Corrected: Dec. 19, 2016


Comments

The Policies and Procedures for the Licensee were reviewed at a sister facility 3 days ago. The licensee uses the same P&P for each facility. therefore the P&P was not reviewed for this facility.
There is a designated smoking area in the garage. This area was described by an exemption dated May 4, 2010. The exemption is specific to the shift and protocol identified in the application. This will be reviewed for compliance at the Port Moody office.
The care plans that were reviewed for this inspection did not contain any fall assessments for individuals who use ambulatory assistance equipment. Comments about risk management for these individuals were not observed in physiotherapy or occupational therapy notes.
Please provide a plan that will ensure that individuals who may be at risk for falling are identified and have an appropriate assessment.
Evidence of compliance BC Provincial Immunization and Tb programs was reviewed in PIC files, but was observed to be incomplete. The manager will contact families to complete the forms.
Thank you to staff and residents of this facility for their assistance with this inspection.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into complianceNo action required
Due Date
Dec 19, 2016

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