| George Derby Centre - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Adult Residential Care - 100 |
| Investigation Completed | October 25, 2023 |
| Reason for Investigation | - Medication |
| Report of Findings |
|---|
| Licensing received a complaint on October 12, 2023 regarding medications. All areas of the complaint were fully investigated. Licensing gathered and reviewed facility records. Licensing confirmed that staff failed to follow medication policies and procedures when they failed to notify a person in care’s family of a medication error. A contravention to section 68(4) of the Residential Care Regulation (Medication safety and advisory committee) was determined. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 32320 - RCR s.68(4) | A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee. Observation: The staff did not inform the physician and family when the medication error was reported to the Pharmacist. Corrective action: A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee. To be corrected by: November 8, 2023 |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review and monitor corrective action plan > Follow up inspection required. |
