PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31760 - RCR s.35(1)(c) - A licensee must provide the following appropriately furnished and equipped areas: (c) secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials.
Observation: Two spray bottles of chemical cleaners were found stored on the kitchen counter beside the sink.
Corrective Action(s): Please ensure that chemical cleaners are stored securely.
Date to be Corrected: August 19, 2022
POLICIES AND PROCEDURES: 33220 - RCR s.85(1)(a) - A licensee must do all of the following: (a) have written policies and procedures for the purposes of guiding staff in all matters relating to the care and supervision of persons in care.
Observation: Staff manage money and valuables for PICs; however, the Licensee’s policies and procedures do not guide staff concerning the management and monitoring of gift cards held in trust.
Corrective Action(s): Please ensure your policy includes the management and monitoring of gift cards.
Date to be Corrected: August 19, 2022
POLICIES AND PROCEDURES: 33280 - RCR s.85(1)(d) - A licensee must do all of the following: (d) ensure that policies are implemented by employees.
Observation: A policy requires staff to record each financial transaction for a PIC in their individual ledger, provide receipts for all purchases made, and record the item(s) purchased in the PICs personal inventory. Staff are also required to use the money allocated for the PICs and not staffs personal money, unless prior approval is granted.
When reviewed, the financial records for four PICs confirmed:
-Not all transactions are documented in the ledgers
-Not all items purchased are entered into personal inventory records
-Not all purchases include receipts from the vendor
-Staff made purchases using their own money, resulting in PICs having to reimburse staff.
Corrective Action(s): Please ensure staff implement policies as required.
Date to be Corrected: August 19, 2022
CARE AND/OR SUPERVISION: 34120 - RCR s.52(1)(a) - A licensee must ensure that a person in care is not, while under the care or supervision of the licensee, subjected to (a) financial abuse, emotional abuse, physical abuse, sexual abuse or neglect as those terms are defined in section 1 of Schedule D.
Observation: Licensing reviewed four PICs records and could not reconcile the accounts as staff made purchases for PICs which PICs were not required to make, transactions occurred that were not recorded and one account had less money than necessary to balance it.
Corrective Action(s): Please provide a written plan to CCFL to ensure Financial Abuse does not occur.
Date to be Corrected: August 19, 2022
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