| CareLife Fleetwood - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Residential Care (Hospital Act) - 400 |
| Investigation Completed | March 27, 2020 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| Licensing received a complaint on November 5, 2019 alleging concerns regarding Care and Supervision and Records and Reporting. The following details were provided: - A person in care was not provided adequate care - A representative was not provided with notification an an illness. All areas of the complaint were fully investigated. Evidence was reviewed from facility records, policies and procedures, interviews and a collaboration report from Long Term Care Services. The following contraventions were determined: - Residential Care Regulation (RCR), Section 82 Implementation of care plans - RCR, Section 68 (4) Medication safety and advisory committee |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 32320 - RCR s.68(4) | A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee. Observation: Medication safety and advisory committee policies and procedures were not complied to. Corrective action: Corrective action plan required. |
| 34780 - RCR s.82 | A licensee must ensure that the care and supervision of a person in care is consistent with the terms and conditions of the person in care's care plan. Observation: Documentation to demonstrate implementation of care plan insufficient. Corrective action: Corrective action plan required |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review and monitor corrective action plan > Follow up inspection required. - Notify other agencies (i.e., RCMP, MCFD, PGT, funding agency). |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on May 12, 2020. |
