Alia's Childcare Centre - Complaint Information
General Details
Facility TypeChild Care - 300
Investigation CompletedMarch 24, 2022
Reason for Investigation - Care and supervision
Report of Findings
Licensing received a complaint on March 10, 2022, alleging concerns regarding Care and Supervision. The allegations included the following details:
· The facility was over ratio at various times during the day

All areas of the complaint were fully investigated. Evidence was obtained from observations, interviews and a review of documentation. Licensing determined the following contraventions:
· Child Care Licensing Regulation (CCLR) section 34 (2)(a) – Supervision of children
· Child Care Licensing Regulation (CCLR) section 19(1)(a)(b)(c)(d)(f)- Character and skill requirements
· Child Care Licensing Regulation (CCLR) section 23(1)(a)- First Aid
Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation.
Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below.
Code Category/Description
12040 - CCLR s.19(1)(a)A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has first met with the person and obtained all of the following: (a) a criminal record check for the person.
Observation: Criminal Record Check not obtained for a staff.
Corrective action: Corrective action required.
Actions Required by Licensee/Operator
- Corrective action plan to be developed and submitted.
Action Required by Licensing Officer or Medical Health Officer
- Review and monitor corrective action plan > Follow up inspection required.