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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
CRAU-BY3UGQ

FACILITY NAME
Crescent Gardens
SERVICE TYPES
130 Long Term Care
FACILITY LICENSE #
HPAR-9TDQXS
FACILITY ADDRESS
1222 King George Blvd
FACILITY PHONE
(604) 541-8861
CITY
Surrey
POSTAL CODE
V4A 9W6
MANAGER
Cristina Gavrila

INSPECTION DATE
February 08, 2021
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
4.5
ARRIVAL
09:30 AM
DEPARTURE
01:00 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted in the presence of the Manager/Director of Care to assess compliance with the Community Care and Assisted Living Act (C.C.A.L.A.), the Residential Care Regulation (R.C.R.), and the relevant Director of Licensing Standards of Practice (D.L.S.P.). Evidence for this report was based on the licensing officer's observations, review of the facility records, and information provided by the facility staff at the time of inspection.

The following areas were reviewed:

- Licensing
- Physical Facility
- Staffing
- Policies and Procedures
- Care and Supervision
- Hygiene and Communicable Disease Control
- Medication
- Nutrition and Food Services
- Program
- Records and Reporting

As part of this routine inspection a facility risk assessment tool is completed and a copy is provided. The risk assessment includes non-compliance identified during the routine inspection, and a 3 year historical review of the facility's compliance and operation.

Visit the Community Care Facilities Licensing website at https://www.fraserhealth.ca/health-topics-a-to-z/residential-care-licensing#.W2CWtTpKipp for:

- Additional resources, and
- Links to the legislation (CCALA and RCR).

Contraventions
Previous Inspection - Not Applicable
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
LICENSING: 30240 - RCR s.61 - A licensee must regularly monitor the physical environment of the community care facility, and the care and services provided by it, to ensure that the requirements of the Act and this regulation are being met.
Observation: A review of the care planning system indicated for example the care flow sheets (e.g. Oral Care during the "D" (days) not initialed by staff and specifics provided to the Manager/Director of Care).
Corrective Action(s): Please ensure the physical environment of the community care facility, and the care and services provided by it are monitored to ensure that the requirements of the Act and this regulation are being met.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: The facility has self identified that the nurses stations in both neighbourhoods need to be addressed and upgraded (e.g., Garden Avenue nurses station before entering the nurses station the counter edges, the wood is showing as the material covering the wood has come off). However due to the pandemic this work has been put on hold and the Manager/Director of Care is aware that a health and safety plan needs to be submitted to Community Care Facilities Licensing for review and approval before any work starts.
Corrective Action(s): Please ensure that all rooms and common areas are maintained in a good state of repair.
Date to be Corrected: As this item is on hold given the pandemic, the Manager/Director of Care is aware of submitting a health and safety plan to Community Care Facilities Licensing for review and approval before any work starts.

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: A review of the care planning system indicated on the front of the medication administration record for a person in care (specifics provided to the Manager/Director of Care), entries not charted by the staff. The Manager/Director of Care was able to go back to the progress notes and for one entry there was information present. The Manager/Director of Care will review the remaining entries as to why they are not charted for.

In addition, there were narcotic drug count sheets (specifics provided to the Manager/Director of Care), whereby for example the second nurse signature/initials are not documented. The Manager/Director of Care confirmed that two signatures/initials are required for the narcotic drug count sheets.
Corrective Action(s): Please ensure all staff comply with the policies and procedures of the medication safety and advisory committee.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.


Comments

Staff files:

- Two of the staff files that the writer randomly reviewed, had paper loosely stored in the files. It is recommended that all staff files have paperwork secured in the files and tabulated accordingly for ease of finding information.

Due to the Covid-19 pandemic, the findings were reviewed with the Manager/Director of Care at the time of the inspection. This inspection report, and risk assessment was written off-site and then emailed on February 9, 2021 to the Manager/Director of Care for review and to finalize the report and risk assessment once they were in agreement to the wording. As a result of the pandemic, signature for the Manager/Director of Care is not included. If there are further questions related to this routine inspection, please contact your Licensing Officer.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Feb 19, 2021

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.