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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
CRAU-ARZQUG

FACILITY NAME
Aster House
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
0982269
FACILITY ADDRESS
15625 Aster Rd
FACILITY PHONE
(604) 538-0439
CITY
Surrey
POSTAL CODE
V4A 1Y4
MANAGER
Shannon Lukasek

INSPECTION DATE
October 10, 2017
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
4.25
ARRIVAL
09:30 AM
DEPARTURE
01:45 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# CHILDREN ENROLLED
5

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care and Assisted Living Act (CCALA), the Residential Care Regulation (RCR), and the relevant Director of Licensing Standards of Practice (DLSP). Evidence for this report was based on the licensing officer's observations, review of the facility records, and information provided by the facility staff at the time of inspection.

The following areas were reviewed:

- Licensing
- Physical Facility
- Staffing
- Policies and Procedures
- Care and Supervision
- Hygiene and Communicable Disease Control
- Medication
- Nutrition and Food Services
- Program
- Records and Reporting

As part of this routine inspection a facility risk assessment tool is completed and a copy is provided. The risk assessment includes non-compliance identified during the routine inspection, and a 3 year historical review of the facility's compliance and operation.

Visit the Community Care Facilities Licensing website at http://www.fraserhealth.ca/health-info/health-topics/residential-care-licensing/ for:

- Additional resources, and
- Links to the legislation (CCALA and RCR).

Contraventions
Previous Inspection - Not Applicable
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: A random review of the physical plant indicated in one bedroom upon entering it, the carpet is showing wear and tear. The Manager stated they will follow-up on this.
Corrective Action(s): Please ensure on-going self monitoring is taking place as per section 61 of the Residential Care Regulation and that on-going routine maintenance is being addressed as required.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: A random review of the medication administration system including the medication administration records, medication cupboard, etc. indicated that for one person in care they were given a PRN (as needed) medication with no result noted. The Manager stated they will follow-up on this as the back of the medication administration record sheets don't have an area for staff to document (Manager will follow-up on this with the Pharmacist as well).

For one person in care their medications are dropped off by the Pharmacist in the evening and documented as being taken by the person in care. The Pharmacist also leaves medications for the next morning, however there is no documentation for example on the medication administration records that staff administered the medications (no staff initials). The Manager stated they will follow-up on this.
Corrective Action(s): Please ensure staff are charting for PRNs including the result/outcome. Please also ensure that all medications being administered to persons in care are being charted/initialed as well.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

RECORDS AND REPORTING: 39330 - RCR s.83(4)(c) - Subject to subsection (5), a licensee, other than a licensee who provides a type of care described as Hospice, must (c) record the weight in the nutrition plan of the person in care.
Observation: A random review of three persons in care monthly weights indicated for one person in care their weight for September 2017 is not documented. The Manager stated they will follow-up on this. For another person in care, the Manager indicated that their weights are not documented and are completed at the Doctor's office. The Manager stated they will touch base with the Doctor's office to get this information as it needs to be documented at Aster House.
Corrective Action(s): Please ensure all persons in care have their monthly weights documented and if there is any reason(s) why the weight is not documented then that should be documented accordingly (e.g., weight scale is not functioning, person in care is refusing to be weighed, etc).
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

RECORDS AND REPORTING: 39470 - RCR s.87(c) - A licensee must keep a record of the following matters respecting food services: (c) the results of monitoring, by the licensee, of food services and nutrition care.
Observation: A review of the nutrition audits indicated a menu checklist is completed, however the audit of the menu(s) is not in-place. The Manager stated they will follow-up on this.
Corrective Action(s): Please ensure nutrition audits are occuring on a regular basis.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.


Comments

Please contact your Licensing Officer if you have any questions regarding this report. The writer could not sign this report, therefore the Manager signed the report and two hard copies were printed and the writer signed both copies. One of the signed copies was provided to the Manager and one copy will stay on Community Care Facilities Licensing's file.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Oct 16, 2017

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.