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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
SCLY-BGBRWU

FACILITY NAME
Valleyhaven
SERVICE TYPES
130 Long Term Care
FACILITY LICENSE #
ROLE-7STPTQ
FACILITY ADDRESS
45450 Menholm Rd
FACILITY PHONE
(604) 792-0037
CITY
Chilliwack
POSTAL CODE
V2P 1M2
MANAGER
Cheryl Conroy

INSPECTION DATE
September 23, 2019
ADDITIONAL INSP. DATE (multi-day)
September 24, 2019
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
6.25
ARRIVAL
01:15 PM
DEPARTURE
04:00 PM
ARRIVAL
11:00 AM
DEPARTURE
02:30 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine was conducted to assess compliance with the Community Care and Assisted Living Act (CCALA), the Residential Care Regulations (RCR) and the relevant Director of Licensing Standards of Practice (DLSP). Evidence for this report was based on the licensing officer’s observations, review of the facility records, and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
· Licensing · Hygiene and Communicable Disease Control
· Physical Facility · Medication
· Staffing · Nutrition and Food Services
· Policies and Procedures · Program
· Care and Supervision · Records and Reporting

As part of this Routine Inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection, and a 3 year ‘historical’ review of the facility’s compliance and operation.
Visit the CCFL website at https://www.fraserhealth.ca/health-topics-a-to-z/long-term-care-licensing#.XXbB7myos2w for:
· Additional resources, and
· Links to the Legislation (CCALA and RCR)

Contraventions
Previous Inspection - Contraventions observed on FIR # have been corrected.
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31300 - RCR s.22(1)(c) - A licensee must ensure that all rooms and common areas are (c) maintained in a safe and clean condition.
Observation: It was observed in 1 person in care's (PIC) shower that boxes, shoes, and other personal items are being stored on floor. The concerns is that the bathroom and shower floor would not be able to be cleaned and sanitized.
Corrective Action(s): Please ensure that items are not being stored on the bathroom and shower floor.
Date to be Corrected: October 8, 2019

STAFFING: 32110 - RCR s.40(1)(b) - A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection (2) to ensure that the employee (b) demonstrates the competence required for the duties to which the employee is assigned.
Observation: 1 out of 14 staff files reviewed did not have a current employee appraisal. The appraisal was last conducted in March 2017. The policy states that employee appraisals are to occur every 2 years. The facility says that this appraisal was complete however, there is not evidence of this.
Corrective Action(s): Please ensure that employees receive regular performance appraisals.
Date to be Corrected: October 8, 2019

POLICIES AND PROCEDURES: 33280 - RCR s.85(1)(d) - A licensee must do all of the following: (d) ensure that policies are implemented by employees.
Observation: 1 out of 2 restraint care plans had not been evaluated after 30 days as according to policy and procedures.

Corrective Action(s): Please ensure that policies and procedures are implemented by staff.
Date to be Corrected: Sept 24, 2019

CARE AND/OR SUPERVISION: 34780 - RCR s.82 - A licensee must ensure that the care and supervision of a person in care is consistent with the terms and conditions of the person in care's care plan.
Observation: The following was wound regarding wound care plans not being followed:
- 1 wound needed to be assessed every 2-3 days and had not been on 2 occasion.
- Another wound needed to be assessed daily and was not assessed for 2-3 days at least 5 times.
Corrective Action(s): Please ensure that care is consistent with the PICs' care plans.
Date to be Corrected: September 24, 2019


Comments

The dining tables have rough chips on the sides of them from wheelchairs bumping against them. There are also many chips in wall corners which has also been caused by mobility aids. The facility has a plan to put plastic protectors put on the corners and sides of the walls, as well as replace the table tops.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Oct 08, 2019

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Click here for a description of each "Category" of violation displayed.