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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
JSAT-D4LN5D

FACILITY NAME
Hylan Home
SERVICE TYPES
150 Acquired Injury
FACILITY LICENSE #
0782552
FACILITY ADDRESS
32223 Hylan Ave
FACILITY PHONE
(604) 850-8122
CITY
Abbotsford
POSTAL CODE
V2T 1S8
MANAGER
Lydia Valle Nguyen

INSPECTION DATE
April 23, 2024
ADDITIONAL INSP. DATE (multi-day)
April 24, 2024
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
7
ARRIVAL
10:30 AM
DEPARTURE
03:30 PM
ARRIVAL
01:30 PM
DEPARTURE
03:30 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE
10

Introduction

An unscheduled routine inspection was completed to assess compliance with the Community Care and Assisted Living Act (CCALA) and the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSOP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records, and information provided by the facility staff at the time of inspection.

Care systems reviewed during inspections include: Licensing, Physical Facility, Staffing, Policies and Procedures, Care and Supervision, Hygiene and Communicable Disease Control, Medication, Nutrition and Food Services, Program, Records & Reporting.

As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.

Visit the CCFL website at www.fraserhealth.ca/residentialcare for additional resources and links to the legislation (CCALA & RCR).

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31270 - RCR s.21(d) - A licensee must ensure that all furniture and equipment for use by persons in care (d) are maintained in a safe and clean condition.
Observation (CORRECTED DURING INSPECTION): In 4 or more bathrooms/ shower rooms, the base of the transfer poles were rusted and the finish was completely removed, of concern is it is near the base of toilets and showers and is a potential injury risk due to damage and exposed rust, also making it difficult to clean/ disinfect.
Corrective Action(s): Ensure that all equipment for use by persons in care, are maintained in a safe and clean condition.
Date to be Corrected: corrected by day 2 of inspection

STAFFING: 32010 - RCR s.37(1)(a) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has obtained all of the following: (a) a criminal record check for the person.
Observation: Of 5 staff files reviewed, 1 staff had an expired CRC
Corrective Action(s): Ensure all staff have obtained a CRC and it valid at all times during employment.
Date to be Corrected: Immediately

STAFFING: 32083 - RCR s.37(3)(c) - Despite this section, a licensee may employ a person as a volunteer who does not provide care to persons or supervise persons if the licensee or manager has first met with the person and obtained all of the following: (c) evidence that the person has complied with the Province's immunization and tuberculosis control programs.
Observation: One volunteer file reviewed did not contain evidence of screening or compliance with the Province's immunization and TB control program.
Corrective Action(s): Ensure all employees and staff have provided evidence of compliance with the Province's immunization and TB control program.
Date to be Corrected: May 3, 2024

POLICIES AND PROCEDURES: 33180 - RCR s.74(1)(b)(ii) - Subject to subsection 74(2), a licensee may restrain a person in care (b) if there is agreement to the use of a restraint given in writing by both (ii) the medical practitioner or nurse practitioner responsible for the health of the person in care.
Observation: for 3 of 5 PICs did not have written consent for the current restraint plan from the medical practitioner or family/guardian, as changes had been made on the restraint consent form.
Corrective Action(s): Ensure that consent for restraints is received in writing, from both the medical practitioner and family/ guardian before implementing the restraint, and anytime the plan is changed or modified. This is a repeat contravention from the 2022 routine inspection.
Date to be Corrected: May 3, 2024

CARE AND/OR SUPERVISION: 34080 - RCR s.49(3) - A licensee must assess each person in care on admission to determine the risk that the person in care may leave the community care facility without notification of an employee.
Observation: 5 of 5 PIC files reviewed did not have a completed elopement screening form, to identify whether a PIC is at risk of wandering.
Corrective Action(s): Ensure all PICs are assessed for elopement risk. This is a repeat contravention from the 2022 routine inspection.
Date to be Corrected: May 3, 2024

CARE AND/OR SUPERVISION: 34670 - RCR s.81(3)(e)(i) - A care plan must include all of the following: (e) in the case of a person in care who receives a type of care described as Long Term Care or who may be prone to falling, a fall prevention plan, which must address (i) an assessment of the nature of the risk of falling presented by the person in care.
Observation: One person in care who was assessed as being a high falls risk, did not have a falls care plan in place.
Corrective Action(s): Ensure that for a person who is prone to falling, a falls care plan is in place.
Date to be Corrected: May 3, 2024

CARE AND/OR SUPERVISION: 34750 - RCR s.81(4)(b)(i) - A licensee must ensure that (b) each care plan is reviewed and, if necessary, modified (i) if there is a substantial change in the circumstances of the person in care.
Observation: Four of five care plans reviewed had not been revised after significant changes in the PICs diet and fluid textures, oral health, mobility, and night time supervision.
Corrective Action(s): Ensure that PICs care plans are updated with any changes in the circumstance of the person in care. This is a repeat contravention from the 2022 routine inspection.
Date to be Corrected: May 3, 2024

HYGIENE AND COMMUNICABLE DISEASE: 35020 - RCR s.49(1) - A licensee must require all persons admitted to a community care facility to comply with the Province's immunization and tuberculosis control programs.
Observation: One of five PIC files reviewed did not contain evidence that a PIC had been screened for TB risk.
Corrective Action(s): Ensure that all persons in care comply with the Province's immunization and TC control programs.
Date to be Corrected: May 3, 2024


Comments

Discussed during exemption:
-Transitioned facility, no exemption required for rooms 6 & 7.
-Menu substitutions for "variety", menu audits, and updated menus
-PIC access to the backyard/ outdoor space
-Extra items around the home that are no longer used or in working conditions for disposal/ removal
-Outing policy

It is requested that a written response be submitted on or before May 3, 2024 describing how the above noted contraventions have been appropriately addressed and/or the plan for compliance with legislated requirements. The plan shall include a time line for any items that have not already been addressed. Please note that a follow-up inspection may be conducted to confirm compliance after the written response has been received by Licensing.

Copies of the inspection report and the Facility Risk Assessment Tool were reviewed, discussed, and provided to the Licensee/Manager.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
May 03, 2024

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.