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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
FBES-CH7MEM

FACILITY NAME
Fair Haven Burnaby Lodge
SERVICE TYPES
130 Long Term Care
FACILITY LICENSE #
3200045
FACILITY ADDRESS
7557 Sussex Ave
FACILITY PHONE
(604) 435-0525
CITY
Burnaby
POSTAL CODE
V5J 3V6
MANAGER
Joy Parsons

INSPECTION DATE
August 10, 2022
ADDITIONAL INSP. DATE (multi-day)
August 11, 2022
ADDITIONAL INSP. DATE (multi-day)
August 12, 2022
TIME SPENT (HRS.)
10
ARRIVAL
11:00 AM
DEPARTURE
03:00 PM
ARRIVAL
11:00 AM
DEPARTURE
03:45 PM
ARRIVAL
11:00 AM
DEPARTURE
01:15 PM
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSP). This report was based on the Licensing Officer’s observations, review of the facility records and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
· Licensing
· Physical Facility
· Staffing
· Polices & Procedures
· Care & Supervision
· Hygiene and Communicable Disease Control
· Medication
· Nutrition and Food Services
· Program
· Records and Reporting

As part of the routine inspection, a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3-year “historical” review of the facility’s compliance and operation.
Visit the CCFL website at https://www.fraserhealth.ca/health-topics-a-to-z/residential-care-licensing#.W2NubJioupo for:

· Additional resources and
· Links to the Legislation (CCALA & RCR)

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31260 - RCR s.21(c) - A licensee must ensure that all furniture and equipment for use by persons in care (c) are maintained in a good state of repair.
Observation: Two persons in care wood dressers has its surface 40% peeled and chipped. Arm rests of 2 leather couch and 6 chairs has its surface lining removed.
Corrective Action(s): Please ensure that all furniture and equipment used by persons in care are maintained in a good state of repair.
Date to be Corrected: December 15, 2022

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: One person in care's bathroom floor vinyl measures 7 inches by 6 inches came off. Vinyl floor in first floor hallway measures 9 inches x 2 inches came off. Two ceiling tiles in first floor spa room has evidence of water leak. Wood hand rails through out the facility has chips and scuffs potential for splinters. One metal door protector and one baseboard in first floor were sticking out requiring reattachment.
Corrective Action(s): Please ensure that all rooms and common areas are maintained in a good state of repair.
Date to be Corrected: December 15, 2022

STAFFING: 32100 - RCR s.40(1)(a) - A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection 40(2) to ensure that the employee (a) continues to meet the requirements of this regulation.
Observation: Two of 10 staff has no performance review document on file.
Corrective Action(s): Please ensure that performance of each employee is reviewed regularly.
Date to be Corrected: September 15, 2022

STAFFING: 32210 - RCR s.43(1)(a) - A licensee must ensure that persons in care have at all times immediate access to an employee who (a) holds a valid first aid and CPR certificate, provided on completion of a course that meets the requirements of Schedule C.
Observation: Two of 10 staff has no valid first aid and CPR certificate on file.
Corrective Action(s): A licensee must ensure that persons in care have at all times immediate access to an employee who holds a valid first aid and CPR certificate.
Date to be Corrected: September 15, 2022

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: The insulin medication has no date when it was opened. One medication count sheet were missing 17 second signatures for July and August 2022. Two medication refrigerator temperature were not recorded 12 times in August 2022.
Corrective Action(s): A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Date to be Corrected: August 29, 2022

POLICIES AND PROCEDURES: 33280 - RCR s.85(1)(d) - A licensee must do all of the following: (d) ensure that policies are implemented by employees.
Observation: The licensee's policy and procedure required that staff must record the refrigerator temperature, three servery refrigerator temperature was not recorded 9 times in total for August 2022.
Corrective Action(s): A licensee must ensure that policies are implemented by employees.
Date to be Corrected: August 29, 2022

HYGIENE AND COMMUNICABLE DISEASE: 35040 - RCR s.63(1) - A licensee must ensure that all food is safely prepared, stored, served and handled.
Observation: Food bars with expiration date March 2021 were stored in emergency supplies shed. Three unlabelled bins containing sandwiches stored in the servery and kitchen refrigerator. Two unlabelled containers with pudding stored in medication room refrigerator.
Corrective Action(s): Please ensure that all food is safely stored.
Date to be Corrected: August 29, 2022

MEDICATION: 36170 - RCR s.72(b) - A licensee must ensure that a person in care's medication is returned to the dispensing pharmacy if (b) the expiry date on the medication has passed.
Observation (CORRECTED DURING INSPECTION): One person in care's medication with expiration date of June 2022 was still inside the medication cart.
Corrective Action(s): Please ensure that a person in care's medication is returned to the dispensing pharmacy if the expiry date on the medication has passed.
Date to be Corrected: August 29, 2022


Comments

Minor scratches and chips on walls, dining tables and chairs are part of the annual maintenance repairs. A drywall hole approximately measures 5 inches x 4 inches in 2nd floor medication room will be repaired soon as per discussion with maintenance staff.
Thank you to all the staff for their assistance and cooperation with the completion of this routine inspection.
The report was reviewed with the facility leadership and a copy of the report and accompanying risk assessment were provided.

Please submit a written response to this routine inspection to Licensing by August 29, 2022.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Provide a written response to LicensingNo action required
Due Date
Aug 29, 2022

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.