Fraser Health Authority



INSPECTION REPORT
Health Protection
KKIM-CXSU4A
PREMISES NAME
HeyTea
Tel: (604) 968-9466
Fax:
PREMISES ADDRESS
1333 - 4500 Kingsway
Burnaby, BC V5H 2A9
INSPECTION DATE
November 21, 2023
TIME SPENT
1.5 hours
OPERATOR (Person in Charge)
NEXT INSPECTION DATE
November 23, 2023
INSPECTION TYPE
Routine
ACTION TAKENFOOD SAFETY & SANITATION
ADMINISTRATIVE
Information Provided
ENFORCEMENT
Require Corrections
Comply
In Use
Food Safety Training [s. 10]
Yes
Food Safety Plan [s. 23]
Yes
No
Sanitation Plan [s. 24]
Yes
No
HAZARD RATING FOR YOUR FACILITY: Moderate (16-29) Total Score = 25
Critical Hazards: Total Number: 3
205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
Observation (CORRECTED DURING INSPECTION):
- Observed taro balls, cooked taro and brown sugar pearls in room temperature. No time tracking observed.
- Cheese foam liquid in the cheese foam machine probed at 11.6C.
- Undercounter cooler holding milk at around 10C ambient.
- Tea cooler at around 10C ambient.
Corrective Action(s):
- Ensure room temperature held toppings are discarded every 2 hours in ambient. Employee has forgotten to put on the time tracking labels which was already generated in the computer. Holding time exceeded 2 hours. Products discarded.
- Staff adjusted the holding temperature of the cheese foam machine but temperature of the liquid is not coming down. Immediately stop serving cheese foam. Do not serve cheese foam until the machine is able to hold the product at 4C or below.
- Milk was moved to a working cooler. Repair/adjust the cooler temperature.
- Staff stated the temperature of the tea cooler is fluctuating because it is being frequently used. Temperature record from this morning indicated 5C. Keep monitoring the cooler temperature. Advise all staff to close the cooler door tightly. If the cooler temperature cannot be brought back to 4C or below in a reasonable time window, operator to consider repairing or replacing the cooler.
Violation Score: 15

301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
Observation:
- Small ice machine observed with black stains.
Corrective Action(s):
- Clean and sanitize after turning the machine off and emptying all ice out.
Date to be corrected by: Nov 23, 2023
Violation Score: 5

302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
Observation (CORRECTED DURING INSPECTION):
Chlorine sanitizer measured at below 50ppm in small buckets and at 50ppm in the bigger bucket.
Corrective Action(s):
Chlorine sanitizer was made again at the time of inspection. Ensure they are measured at 100-200ppm. Change the small buckets for the wiping rags to a bigger one.
Violation Score: 5

Non-Critical Hazards: There are no non-critical hazards.
Follow Up to "Critical" Violations Noted on Previous Inspections (if applicable): No corrections entered
Comments

- All handsinks are fully equipped.
- 2 freezers at -13C to -18C. (Extra freezer was placed in the prep area instead of a cooler).
- High temperature dishwasher reached 71C or above at plate level during the final rinse.
- 2 slide door cooler (prep kitchen) at 4C or below.
- Prep cooler (tea area) at 4C or below.
- Large lce machine in sanitary condition.
- No signs of pest observed at the time of inspection.