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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
AROE-BMMNHH

FACILITY NAME
George Derby Centre
SERVICE TYPES
130 Long Term Care
FACILITY LICENSE #
3203592
FACILITY ADDRESS
7550 Cumberland St
FACILITY PHONE
(604) 521-2676
CITY
Burnaby
POSTAL CODE
V3N 3X5
MANAGER
Ava Turner

INSPECTION DATE
March 10, 2020
ADDITIONAL INSP. DATE (multi-day)
March 11, 2020
ADDITIONAL INSP. DATE (multi-day)
March 12, 2020
TIME SPENT (HRS.)
11
ARRIVAL
10:00 AM
DEPARTURE
04:00 PM
ARRIVAL
10:00 AM
DEPARTURE
01:00 PM
ARRIVAL
02:30 PM
DEPARTURE
03:30 PM
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
Licensing
Physical Facility
Staffing
Polices & Procedures
Care & Supervision
Hygiene and Communicable Disease Control
Medication
Nutrition and Food Services
Program
Records and Reporting

As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.
Visit the CCFL website at https://www.fraserhealth.ca/health-topics-a-to-z/residential-care-licensing#.W2NubJioupo for:

· Additional resources and
· Links to the Legislation (CCALA & RCR)



Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31270 - RCR s.21(d) - A licensee must ensure that all furniture and equipment for use by persons in care (d) are maintained in a safe and clean condition.
Observation: During inspection it was noted that:
Main North
Tubroom had soap and rust on top of the metal shelf next to the tub
Physio Therapy area - chair had a strong urine smell
Foam fall mats in 5 PIC's rooms were stained and damaged and did not appear to be cleanable
Corrective Action(s): ensure all equipment is maintained in a safe clean condition
Date to be Corrected: April 2 2020

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation:
Main North:
Water damage to the ceiling above the nursing station
Nursing station counter paint is worn down to the wood
2150 - Baseboard was worn down to the wood
2107 - Damage to the door worn down to the wood
2144 - Damage to door missing paint
Dining area - cement poles missing paint at the bottoms
2252 - Floor damage broken vinyl missing a section of the floor, baseboard damages
2247 - soiled room, missing paint damaged drywall

Lower North:
1145 - Wall damages to paint and drywall
1138 - Wall damages to drywall missing down to the metal on corners
Dining area - walls and baseboards are scuffed, missing paint and some drywall damage

East wing:
Washroom - missing baseboards
1210 - missing baseboards
1238 - wall damages missing paint and drywall
Corrective Action(s): Ensure all rooms and common areas are maintained in a good state of repair
Date to be Corrected: Provide a schedule of completion By April 2 2020

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31300 - RCR s.22(1)(c) - A licensee must ensure that all rooms and common areas are (c) maintained in a safe and clean condition.
Observation: During inspection it was noted that:

Main South
- Toilet area had boxes in it and was being used as a storage area

Main North
Tubroom - Shower chair had hair on it and a washcloth was stuck on the back of the seat
2 outside decks were mossy and had leaves and dirt on them
2224 - ceiling is dirty where the heat vent blows out on it

Lower North
Tubroom - toilet was dirty



Corrective Action(s): Ensure all rooms and common areas are maintained in a safe and clean manner
Date to be Corrected: April 2, 2020

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31760 - RCR s.35(1)(c) - A licensee must provide the following appropriately furnished and equipped areas: (c) secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials.
Observation: Inspection of the facility found:

Main North
Tub room - Cleaners not stored or secured
Lower North
Tub room - Cleaners not stored or secured

Corrective Action(s): Ensure all cleaners and chemicals are stored in a secured area
Date to be Corrected: April 2 2020

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31860 - RCR s.69(3)(a) - A licensee must ensure that (a) all medications in the community care facility are safely and securely stored.
Observation: Review of the medication systems found:

A prescribed cream was found in a PIC's room. It is listed on the MAR and has been documented as being applied twice daily
Medication cart was left unlocked while care staff administered medications away from the cart


Corrective Action(s): Ensue all medications are safely and securely stored
Date to be Corrected: April 2 2020

POLICIES AND PROCEDURES: 33280 - RCR s.85(1)(d) - A licensee must do all of the following: (d) ensure that policies are implemented by employees.
Observation:
Medication fridge on Main North was missing 2 days of temperature readings for the fridge
3 nitro sprays were unlabeled in medication boxes
LPN on Main South had removed all noon medication pouches from the rolls and placed them in a cup and indicated she planned to dispense from there. She indicated this is her typical practice
Corrective Action(s): Ensure that policies are implemented by employees
Date to be Corrected: April 2 2020

CARE AND/OR SUPERVISION: 34050 - RCR s.47(2)(c) - A licensee must consider, as part of the screening process under subsection (1), all of the following: (c) the needs of the person, including any needs that should be identified specifically in a care plan.
Observation: Review of 10 care plans found 1 PIC's care plan had an incomplete dementia assessment
Corrective Action(s): Ensure all assessments are completed as part of the screening process
Date to be Corrected: April 2 2020

CARE AND/OR SUPERVISION: 34470 - RCR s.73(2)(c) - In addition to the requirements under subsection (1), the following conditions apply to the use of a restraint under section 74(1)(b) [when restraints may be used]: (c) the use of the restraint, its type and the duration for which it is used must be documented in the care plan of the person in care.
Observation: Review of care plans found 1 PIC 2515 was missing the restraint agreement although they are using a lap belt and tilt chair
Corrective Action(s): Ensure all requirements are met for use of a restraint
Date to be Corrected: April 2 2020

CARE AND/OR SUPERVISION: 34670 - RCR s.81(3)(e)(i) - A care plan must include all of the following: (e) in the case of a person in care who receives a type of care described as Long Term Care or who may be prone to falling, a fall prevention plan, which must address (i) an assessment of the nature of the risk of falling presented by the person in care.
Observation: Review of 10 care plans found 1 care plan had an incomplete falls assessment form
Corrective Action(s): Ensure all falls assessments are completed and information is complete in the care plan
Date to be Corrected: April 2 2020

CARE AND/OR SUPERVISION: 34740 - RCR s.81(4)(a) - A licensee must ensure that (a) the implementation of each care plan is monitored on a regular basis to ensure proper implementation.
Observation: Review of 10 persons in care's care plans found that 1 PIC had another PIC's wound care plan and photos in their binder
Corrective Action(s): Ensure that the care plans are monitored regularly to ensure proper information is included in the plans
Date to be Corrected: April 2 2020

HYGIENE AND COMMUNICABLE DISEASE: 35020 - RCR s.49(1) - A licensee must require all persons admitted to a community care facility to comply with the Province's immunization and tuberculosis control programs.
Observation: Review of 10 person's in care admissions information found that 7 of 10 were missing immunization and TB documentation

Corrective Action(s): Ensure all PIC's comply with the provinces immunization and Tuberculosis programs
Date to be Corrected: April 2 2020

HYGIENE AND COMMUNICABLE DISEASE: 35030 - RCR s.54(1) - A licensee must establish a program to instruct, if necessary, and assist persons in care in maintaining health and hygiene.
Observation: During the inspection it was noted that:
Main South - tub room
- an unlabeled bar of soap was left out on a shelf in the tub room

Main North - tub room
- 2 PIC body washes and 1 shampoo were left in the tub room
- an open box of nail files were out on the shelf and spilled out
- in the clean room old combs were being saved
- Hair elastics with hair on them left on the shelf
- 1 set of unlabeled nail clippers

Lower North- tub room
- 2 sets of nail clippers unlabeled
- 1 unlabeled shaver
- 1 set of unlabeled broken scissors
- 3 PIC's shampoos
Corrective Action(s): Ensure all tub rooms are maintained in a clean manner and all hygiene products are stored, labeled and used in a hygienic manner
Date to be Corrected: April 2, 2020

HYGIENE AND COMMUNICABLE DISEASE: 35040 - RCR s.63(1) - A licensee must ensure that all food is safely prepared, stored, served and handled.
Observation: inspection of food storage and food service areas found

Main North - medication room fridge was dirty ( used for medication related foods)
Kitchen - Waffle package on the floor in the corner of the fridge
Main South
- A bunch of bananas were sitting on a hand rail in the dining area
- Fridge was warm and ice-cream in the freezer was soft, thermometer did not appear to be working
- Fridge on the lower floor dining area had consistent temperatures recorded that were not in the safe zone (10 degrees)
Corrective Action(s): Ensure all food is stored, served and handled safely
Date to be Corrected: April 2, 2020


Comments

It was noted that a few ADL sheets were missing from the PIC's rooms and some were missing dates for review and initiated. Please ensure that the ADL's for each PIC are available, clear, dated and organized in such a manner that they can be used as a quick reference for staff.

Thank you to the Management and staff for their time, support and assistance with the routine inspection.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingFollow-up Inspection Required
Due Date
Apr 02, 2020
Approximate Follow Up Date
12 Jun, 2020

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.