| Lil' Alpacas Childcare - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | December 05, 2024 |
| Reason for Investigation | - Physical facility, equipment & furnishings - Care and supervision - Nutrition and food services - Food related issues and communication. Possibly more children in care than normal but no specifics. |
| Report of Findings |
|---|
| Community Care Facilities Licensing [CCFL] received a complaint on November 29, 2024, regarding Physical Facility, Care and Supervision (behavioural guidance), and Nutrition and Food Services. All areas of the complaint were fully investigated. Evidence was received and reviewed from interviews and documentation. Licensing confirmed that there were some soiled toys and furniture, and that the change table and climber both had cracks in the vinyl cover. The following contravention of the Child Care Licensing Regulation was cited: Section 13(2), Environment. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 11020 - CCLR s.13(2) | A licensee must ensure that the community care facility and the furniture, equipment and fixtures within it are clean and in good repair while children are in attendance. Observation: Some chairs and toys had visible soil, and a soft climber and change pad were in need of replacement. Corrective action: Licensee will review a plan for corrective action, and provide written response. To be corrected by: December 19, 2024 |
| Actions Required by Licensee/Operator | |
|---|---|
| - Licensee has addressed some contraventions. Corrective action plan required to be submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review and monitor corrective action plan > Follow up inspection required. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on December 19, 2024. |
