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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
KPRK-CE3P24

FACILITY NAME
Sakura House
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
1081380
FACILITY ADDRESS
566 Schoolhouse St
FACILITY PHONE
(604) 939-4342
CITY
Coquitlam
POSTAL CODE
V3J 5P3
MANAGER
Barbara Hampeis

INSPECTION DATE
April 22, 2022
ADDITIONAL INSP. DATE (multi-day)
April 26, 2022
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
10.75
ARRIVAL
10:15 AM
DEPARTURE
04:00 PM
ARRIVAL
10:30 AM
DEPARTURE
03:30 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care and Assisted Living Act (CCALA), the Residential Care Regulation (RCR), and the relevant Director of Licensing Standards of Practice (DLSP).
The following areas were reviewed:

- Licensing
- Physical Facility
- Staffing
- Policies and Procedures
- Care and Supervision
- Hygiene and Communicable Disease Control
- Medication
- Nutrition and Food Services
- Program
- Records and Reporting

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
STAFFING: 32010 - RCR s.37(1)(a) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has obtained all of the following: (a) a criminal record check for the person.
Observation: One staff person did not have a valid criminal record check.
Corrective Action(s): Ensure a Criminal Record Check must be obtained.
Date to be Corrected: April 22, 2022

STAFFING: 32210 - RCR s.43(1)(a) - A licensee must ensure that persons in care have at all times immediate access to an employee who (a) holds a valid first aid and CPR certificate, provided on completion of a course that meets the requirements of Schedule C.
Observation: PICs did not have access to employees with valid first aid and CPR during at least twenty shifts in the month of April.
Corrective Action(s): Ensure an employee with a valid first aid and CPR certificate is immediately accessible to PICs.
Date to be Corrected: April 26, 2022

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: For one medication, licensing observed administration entries to be crossed out and re-entered at a different administration time. This process differed from MSAC requirements regarding documentation errors and changes to the Medication Administration Record.
Corrective Action(s): Ensure employees comply with the MSAC policies and procedures.
Date to be Corrected: May 13, 2022

POLICIES AND PROCEDURES: 33080 - RCR s.51(2) - A licensee must ensure that the plans described in subsection 51(1) are updated if there is any change in the facility
Observation (CORRECTED DURING INSPECTION): The emergency plan contained out of date information regarding the PICs’ medication, contact information and included the name of one person who is no longer cared for at this home (Repeat contravention from Routine Inspection #KTRR-C3SUB3 dated June 8, 2021).
Corrective Action(s):
Date to be Corrected:

POLICIES AND PROCEDURES: 33220 - RCR s.85(1)(a) - A licensee must do all of the following: (a) have written policies and procedures for the purposes of guiding staff in all matters relating to the care and supervision of persons in care.
Observation: Policies and procedures were not in place to guide staff in the use and tracking of PIC financial transactions. Existing policies around tender used and audit frequency provided conflicting instructions.
Corrective Action(s): Ensure there are policies and procedures to guide staff in all matters related to care and supervision.
Date to be Corrected: May 20, 2022

POLICIES AND PROCEDURES: 33280 - RCR s.85(1)(d) - A licensee must do all of the following: (d) ensure that policies are implemented by employees.
Observation: Policies and procedures regarding the tracking and review of PIC monies had not been implemented for more than five out of the past eight months.
Corrective Action(s): Ensure policies and procedures are implemented by employees.
Date to be Corrected: April 22, 2022

CARE AND/OR SUPERVISION: 34120 - RCR s.52(1)(a) - A licensee must ensure that a person in care is not, while under the care or supervision of the licensee, subjected to (a) financial abuse, emotional abuse, physical abuse, sexual abuse or neglect as those terms are defined in section 1 of Schedule D.
Observation: Financial abuse is defined as the misuse of a person in care’s funds and assets by a person not in care. The Licensee used the PICs' funds to purchase items required for care including shared equipment and care supplies. (Repeat contravention from Routine Inspection #KTRR-C3SUB3 dated June 8, 2021).
Corrective Action(s): Ensure PICs are protected from abuse and neglect.
Date to be Corrected: April 26, 2022

RECORDS AND REPORTING: 39230 - RCR s.79(1)(a) - A licensee must keep a record in respect of each person in care showing the following information: (a) all money, valuables and other things held by the licensee in trust or safekeeping for persons in care.
Observation: PICs’ financial transactions could not be traced due to missing receipts or failure to record purchases. Each PICs' record of valuables was incomplete.
Corrective Action(s): Ensure records are kept of PIC’s monies and valuables.
Date to be Corrected: May 6, 2022


Comments

Day two of the inspection was arranged based on the Licensee’s availability and a mutually agreed upon time was determined.
As part of this routine inspection a facility risk assessment tool is completed. The risk assessment includes contraventions identified during the routine inspection, and a three year historical review of the facility's compliance and operation.
This Licensing Officer would like to thank the manager and staff for their assistance in completing this routine inspection.

Please provide a response to Licensing by May 16, 2022 as to how the identified items in this report will be addressed.
Please contact your Licensing Officer if you have any questions or concerns regarding this inspection report.
(Please note: this inspection report was written off-site and later reviewed and forwarded to the Licensee. Therefore no signature was obtained.)

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingFollow-up Inspection Required
Due Date
May 16, 2022
Approximate Follow Up Date

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Click here for a description of each "Category" of violation displayed.