| Brighter Minds Childcare Centre Ltd - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Child Care - 300 |
| Investigation Completed | September 09, 2020 |
| Reason for Investigation | - Licensing |
| Report of Findings |
|---|
| Licensing received a complaint on September 8, 2020 alleging concerns related to advertising (Licensing). The allegation included the following details: · The facility is advertising for a service type that they are not licensed for. All areas of the complaint were fully investigated. Evidence was obtained from interviews and a review of documentation. Licensing determined the following contravention: · Child Care Licensing Regulation (CCLR) section 11(3)- Posting and advertising of licence and certificates. |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 10060 - CCLR s.11(3) | When advertising or otherwise offering services to the public, a licensee must identify the care program being offered. Observation: Licensing noted the advertising of the facility stated 'Preschool'. The facility is only licensed for Group Child Care (30 mos to school age). Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - Review corrective action plan. |
