Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.

Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
CRAU-B9CU2R

FACILITY NAME
13333 - 20th Avenue
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
0982205
FACILITY ADDRESS
13333 20th Ave
FACILITY PHONE
(604) 538-1635
CITY
Surrey
POSTAL CODE
V4A 1Z3
MANAGER
Kathy Gerard

INSPECTION DATE
February 13, 2019
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
4.75
ARRIVAL
10:45 AM
DEPARTURE
03:30 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE
4

Introduction

An unscheduled routine inspection was conducted in the presence of the Manager/Program Coordinator to assess compliance with the Community Care and Assisted Living Act (C.C.A.L.A.), the Residential Care Regulation (R.C.R.), and the relevant Director of Licensing Standards of Practice (D.L.S.P.). Evidence for this report was based on the licensing officer's observations, review of the facility records, and information provided by the facility staff at the time of inspection.

The following areas were reviewed:

- Licensing
- Physical Facility
- Staffing
- Policies and Procedures
- Care and Supervision
- Hygiene and Communicable Disease Control
- Medication
- Nutrition and Food Services
- Program
- Records and Reporting

As part of this routine inspection a facility risk assessment tool is completed and a copy is provided. The risk assessment includes non-compliance identified during the routine inspection, and a 3 year historical review of the facility's compliance and operation.

Visit the Community Care Facilities Licensing website at https://www.fraserhealth.ca/health-topics-a-to-z/residential-care-licensing#.W2CWtTpKipp for:

- Additional resources, and
- Links to the legislation (CCALA and RCR).

Contraventions
Previous Inspection - Not Applicable
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
LICENSING: 30240 - RCR s.61 - A licensee must regularly monitor the physical environment of the community care facility, and the care and services provided by it, to ensure that the requirements of the Act and this regulation are being met.
Observation: A random review of the persons in care documentation indicated that for one particular document it was last reviewed in 2017 (Specifics provided during the inspection).

A random review of the persons in care documentation indicated that there appeared to be significant change in weight as discussed at the time of the inspection. It was explained that the person in care has not lost any significant weight and will reinforce with all the care staff around ensuring documentation is thoroughly and accurately noted. Please note: A weight is noted that appears to be a significant change, however there is no indication why the weight is significantly lower. Please ensure if there is a significant change in weight that the appropriate intervention and follow-up take place with the relevant health care professionals.
Corrective Action(s): Please ensure the care and services provided by the home are regularly monitored to ensure that the requirements of the Community Care & Assisted Living Act and Residential Care Regulation are being met.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: A random review of the physical plant for example indicated right outside the dining room/kitchen there appears to be wood rotting on the top of the fence. The Manager stated they have contacted BC Housing around this.
Corrective Action(s): Please ensure all rooms and common areas are maintained in a good state of repair.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

POLICIES AND PROCEDURES: 33180 - RCR s.74(1)(b)(ii) - Subject to subsection (2), a licensee may restrain a person in care (b) if there is agreement to the use of a restraint given in writing by both (ii) the medical practitioner or nurse practitioner responsible for the health of the person in care.
Observation: A random review of persons in care records indicated restraints did not have the Doctor sign off/date the documents except for one which is not current in terms of the date (Specifics provided during the inspection).
Corrective Action(s): Please ensure that the use of a restraint is given in - writing by the medical or nurse practitioner as per section 74 (1)(b)(ii) of the Residential Care Regulation.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

POLICIES AND PROCEDURES: 33280 - RCR s.85(1)(d) - A licensee must do all of the following: (d) ensure that policies are implemented by employees.
Observation: Fire drills are to be completed on a monthly basis. The fire drill for October 2018 is not noted. The Manager stated that they would follow-up on this.
Corrective Action(s): Please ensure fire drills are completed as per protocol/policy.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

RECORDS AND REPORTING: 39330 - RCR s.83(4)(c) - Subject to subsection (5), a licensee, other than a licensee who provides a type of care described as Hospice, must (c) record the weight in the nutrition plan of the person in care.
Observation: A random review of persons in care documentation indicated a weight was not documented (Specifics provided during the inspection).
Corrective Action(s): Please ensure monthly weights are consistently documented for all persons in care.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.


Comments

Medication reviews:

- The writer was advised that the medication reviews are occurring and that the Pharmacist would have the minutes. Recommendation to discuss with the Pharmacist regarding having access to the medication reviews for the persons in care on-site at the home.

Oral/Dental Care:

- The Dental Hygienist has provided oral/dental care plans for the persons in care. In the appointment record for a person in care the dental check-up for 2018 was not noted. The Manager will be contacting the Dental Hygienist to come in and assess all the persons in care.

Nutrition/Food Services:

- The screening form for a person in care did not have documented at the bottom if a referral would be required to get a Dietitian or if the condition(s) are being well managed. The Manager indicated all persons in care have their conditions well managed in-house. The Manager document the outcome at the bottom of the form. Please let the writer know when this is completed.

- Summary of Monitoring System for the Food and Nutrition Program not noted with the year (As discussed during the inspection). Please ensure the year is noted on documents where required. Please let the writer know when this is completed.

Thank you for your time to complete this routine inspection. If there are any questions related to this routine inspection report, please contact your Licensing Officer.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Feb 22, 2019

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.