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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
JSAT-CNSSET

FACILITY NAME
CRESST
SERVICE TYPES
120 Mental Health
FACILITY LICENSE #
0782527
FACILITY ADDRESS
33720 McDougall Ave
FACILITY PHONE
(604) 870-7583
CITY
Abbotsford
POSTAL CODE
V2S 1W4
MANAGER
Angela Donohoe

INSPECTION DATE
February 07, 2023
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
4
ARRIVAL
09:00 AM
DEPARTURE
01:00 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE
8

Introduction

An unscheduled routine inspection was completed to assess compliance with the Community Care and Assisted Living Act (CCALA) and the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSOP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records, and information provided by the facility staff at the time of inspection.

Care systems reviewed during inspections include: Licensing, Physical Facility, Staffing, Policies and Procedures, Care and Supervision, Hygiene and Communicable Disease Control, Medication, Nutrition and Food Services, Program, Records & Reporting.

As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.

Visit the CCFL website at www.fraserhealth.ca/residentialcare for additional resources and links to the legislation (CCALA & RCR).

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31300 - RCR s.22(1)(c) - A licensee must ensure that all rooms and common areas are (c) maintained in a safe and clean condition.
Observation: In the tub room it was observed that the caulking where the tub and tile meet, had a dark substances growing on it that appeared to be mildew. Around the base of the tub, where the tub and the floor meet, the caulking was cracked and covered with the same dark substance.
Corrective Action(s): Ensure that all rooms and common areas are maintained in a safe and clean condition.
Date to be Corrected: Feb 17, 2023

STAFFING: 32100 - RCR s.40(1)(a) - A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection 40(2) to ensure that the employee (a) continues to meet the requirements of this regulation.
Observation: Discussion with staff determined that staff performance reviews are due, and not yet completed, as per timeline requirements in the policy.
Corrective Action(s): Ensure that the performance of each employee is review regularly, and as required by the facility's policy, to ensure that employees continue to meet the requirements of this regulation.
Date to be Corrected: Feb 17, 2023

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: 3 person in care records were reviewed, and the following was found:
-For 1 person in care a supplement that had been ordered by a doctor, had a handwritten MAR, and the persons own supply was provided and had not been listed on the MAR and the supplement was not labelled by the pharmacy, as required in the facility's policy.
-For a 2nd person in care, there was a hand written MAR for one medication. It was described that the pharmacy did not include the medication on the MAR for the month of February.
Corrective Action(s): Ensure that all employees comply with the policies and procedures of the MSAC.
Date to be Corrected: February 17, 2023

POLICIES AND PROCEDURES: 33060 - RCR s.51(1)(a) - A licensee must have (a) an emergency plan that sets out procedures to prepare for, mitigate, respond to and recover from any emergency, including procedures for the evacuation of persons in care.
Observation: Discussion with staff determined that the emergency supplies had expired, and the new supplies have been ordered but have not yet arrived. So the facility does not currently have emergency supplies to respond to and recover from an emergency.
Corrective Action(s): Ensure that there is a plan and preparation to mitigate, respond to and recover from any emergency.
Date to be Corrected: Feb 17, 2023

RECORDS AND REPORTING: 39470 - RCR s.87(c) - A licensee must keep a record of the following matters respecting food services: (c) the results of monitoring, by the licensee, of food services and nutrition care.
Observation: The facility does not have a current menu and menu audit of the foods being provided by the contracted food provider. There has been recent changes in services and menus and audits have not been made available to the facility.
Corrective Action(s): Ensure that records are kept regarding food services, including current menus, and the audits of those menus.
Date to be Corrected: Feb 17, 2023


Comments

The facility is currently working on the planning of a kitchen upgrade so they don't have to use a contracted company to provide food services.
A bulletin regarding the food and nutrition components of the RCR will be sent to the site via e-mail.

It is requested that a written response be submitted on or before February 17, 2023 describing how the above noted contraventions have been appropriately addressed and/or the plan for compliance with legislated requirements. The plan shall include a time line for any items that have not already been addressed. Please note that a follow-up inspection may be conducted to confirm compliance after the written response has been received by Licensing.

Copies of the inspection report and the Facility Risk Assessment Tool were reviewed, discussed, and provided to the Licensee/Manager.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Feb 17, 2023

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.