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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
EJON-AQRS8S

FACILITY NAME
Crawford Manor ("A")
SERVICE TYPES
125 Substance Use
FACILITY LICENSE #
LSEO-AFXNT7
FACILITY ADDRESS
10008 128th St
FACILITY PHONE
(604) 255-0340
CITY
Surrey
POSTAL CODE
V3T 2Y9
MANAGER
Ken Falconer

INSPECTION DATE
August 31, 2017
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
4
ARRIVAL
10:30 AM
DEPARTURE
02:30 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# CHILDREN ENROLLED

Introduction

ROUTINE INSPECTION REPORT

An unscheduled routine inspection was conducted to assess compliance with the Community Care and Assisted Living Act (CCALA), the Residential Care Regulations (RCR) and the relevant Director of Licensing Standards of Practice (DLSP). Evidence for this report was based on the licensing officer's observations, review of the facility records, and information provided by the facility staff at the time of the inspection.

The following areas were reviewed:

o Licensing
o Physical Facility
o Staffing
o Policies and Procedures
o Care and Supervision
o Hygiene and Communicable Disease Control
o Medication
o Nutrition and Food Services
o Programming
o Records and Reporting

As part of this Routine Inspection, a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes noncompliance identified during the routine inspection, and a 3 year 'historical' review of the facility's compliance and operations.

Please visit the Community Care Facilities Licensing website at http://www.fraserhealth.ca/health-info/health-topics/residential-care-licensing/

[For additional resources, and links to the legislation (CCALA and RCR).]

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31260 - RCR s.21(c) - A licensee must ensure that all furniture and equipment for use by persons in care (c) are maintained in a good state of repair.
Observation: During inspection of the physical facility, the following was noted:
o Leather couches were noted to be splitting in certain places, and extensive wear was noted to several of the seat cushions.
Corrective Action(s): Please ensure that all furniture used by persons in care are maintained in a good state of repair.
Date to be Corrected: Please provide a plan as to how the wear and tear to the couch services will be addressed by September 30, 2017.

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: During the physical inspection, the following was noted:
o A hole was noted to the door of the medication/office room, and 2 other holes to walls,
o The exterior hand rail that runs along the back driveway was noted to unstable not secure,
o Several boards were missing from the south facing fence.
Corrective Action(s): Please ensure that all rooms and common areas are maintained in a good state of repair.
Date to be Corrected: September 30, 2017

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31780 - RCR s.35(2)(a) - A licensee must ensure that laundry facilities (a) if used by persons in care, have a slip resistant floor surface.
Observation: It was noted that persons in care do use the laundry facilities. A slip resistant surface or mat was not located in the laundry room.
Corrective Action(s): Please ensure that the laundry facility has a slip resistant floor surface.
Date to be Corrected: September 30, 2017

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31820 - RCR s.36(1)(c) - A licensee must provide outside activity areas that have (c) comfortable seating including a reasonable amount of shelter from sun and inclement weather.
Observation: Inspection of the outdoor areas did not observe any comfortable seating for persons in care.
Corrective Action(s): Please ensure comfortable seating is available to persons in care in the outdoor areas.
Date to be Corrected: September 30, 2017

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: In review of the Medication Administration Records (MAR), 5 examples of missed initials were noted. It was also noted that several PRN's that have been administered were not documented on the back page of the MAR and results of the PRN were not noted.
Corrective Action(s): Please ensure all employees comply with the policies and procedures related to medications.
Date to be Corrected: September 30, 2017

CARE AND/OR SUPERVISION: 34630 - RCR s.81(3)(b) - A care plan must include all of the following: (b) an oral health care plan.
Observation: In review of 2 care plans, the plans did not address oral care needs of the clients.
Corrective Action(s): Please ensure all clients have a plan for oral care.
Date to be Corrected: September 30, 2017

CARE AND/OR SUPERVISION: 34640 - RCR s.81(3)(c)(i) - A care plan must include all of the following: (c) a nutrition plan that (i) assesses a person in care's nutrition status.
Observation: In review of 2 client care plans, a nutrition care plan was not developed and implemented.
Corrective Action(s): Please ensure all clients have nutrition care plans developed on admission, and nutritional status is assessed.
Date to be Corrected: September 30, 2017

CARE AND/OR SUPERVISION: 34660 - RCR s.81(3)(d) - A care plan must include all of the following: (d) a recreation and leisure plan.
Observation: In review of the care plans for 2 clients, a recreation or leisure plan was not developed.
Corrective Action(s): Please ensure all clients have care plans that address their recreation/leisure needs.
Date to be Corrected: September 30, 2017


Comments

The following was discussed:
o Please ensure that all food items that have been bagged and frozen have labels to ensure when the food item was placed in the freezer.
o This LO will forward the Province's Guideline for TB and Immunizations, please ensure that all clients have had their risk for TB assessed and a record of immunizations available for review by licensing.

This LO would like to thank the Supervisor and staff for their time and assistance in completing this routine inspection.

This report was reviewed and discussed with the Supervisor..

Please contact your Licensing Officer if you have any questions or concerns regarding this inspection report.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Sep 30, 2017

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.