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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
AKUR-CEQSMN

FACILITY NAME
Emily House
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
3200061
FACILITY ADDRESS
4672 Neville St
FACILITY PHONE
(604) 430-4594
CITY
Burnaby
POSTAL CODE
V5J 2H1
MANAGER
Ivana Svadlenova

INSPECTION DATE
May 19, 2022
ADDITIONAL INSP. DATE (multi-day)
May 11, 2022
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
3
ARRIVAL
01:30 PM
DEPARTURE
04:00 PM
ARRIVAL
01:00 PM
DEPARTURE
01:30 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
Licensing
Physical Facility
Staffing
Polices & Procedures
Care & Supervision
Hygiene and Communicable Disease Control
Medication
Nutrition and Food Services
Program
Records and Reporting

As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.
Visit the CCFL website at https://www.fraserhealth.ca/health-topics-a-to-z/residential-care-licensing#.W2NubJioupo for:

· Additional resources and
· Links to the Legislation (CCALA & RCR)

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
LICENSING: 30030 - RCR s.8(2)(a)(ii) - A licensee must not make any structural change to a community care facility unless the licensee first (a) submits to a medical health officer (ii) a description of how the licensee intends to ensure the health and safety of persons in care while the change is being made.
Observation: A major renovation to 1/2 PICs' bathroom involving drywall (installation of grab bars), tiling and plumbing has occurred without any written health and safety plan in place.

Corrective Action(s): Please ensure that a health and safety plan of PICs is submitted for structural changes involving a licensed facility.

Date to be Corrected: June 8, 2022

LICENSING: 30050 - RCR s.8(3)(a) - If the manager of a community care facility resigns, or is or expects to be absent for at least 30 consecutive days, the licensee must (a) notify a medical health officer.
Observation: The facility manager was on leave for almost 2 months and an assistant manager was appointed to be in charge of the facility.

Corrective Action(s): Please ensure that licensing officer is notified for any absence of a manager for at least 30 days and approval is sought for an interim person to be in charge.

Date to be Corrected: June 8, 2022

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: 1). 1/5 PIC bedroom windows are broken where one portion of the glass has a crack and the side glass is missing and a board has been placed temporarily to cover the space.

2). 1/5 window screen lock enclosure has come off and is hanging without any screw.

3). Pieces of metal, cartons and tiles are placed in the back patio. Of concern is the safety of the ambulatory PICs and during emergencies.

Corrective Action(s): Please ensure that all rooms and common areas are maintained in a good state of repair.

Date to be Corrected: June 8, 2022

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: Staff are documenting missed medications or medication error in the PRN administration section of the MAR sheet.

Corrective Action(s): Please ensure that all employees comply with the MSAC policies and procedures.

Date to be Corrected: May 27, 2022


POLICIES AND PROCEDURES: 33280 - RCR s.85(1)(d) - A licensee must do all of the following: (d) ensure that policies are implemented by employees.
Observation: Staff are paying for some expenses of the PICs with their personal credit cards and PICs are writing checks to reimburse the staff later. During the inspection copies of cheques written by PICs to staff were found in the file.

Corrective Action(s): Please review the accounting system used for the PICs funds to ensure that Generally Accepted Accounting principles are being followed.

Date to be Corrected: May 27, 2022


Comments

This Licensing officer has been informed that the facility has almost new set of staff. Training and on boarding has been completed and all identified gaps are being addressed as they arise. A detailed list of staff training was provided during this inspection. Thank you to all the staff for their assistance with this inspection. Discussion around submitting of Reportable incidents was part of this inspection particularly when there is coverage for the manager.

Should any further clarification or questions arise regarding this report, please contact your Licensing Officer.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Jun 10, 2022

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Click here for a description of each "Category" of violation displayed.