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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
WCLK-AR6QUK

FACILITY NAME
Crestlene Lodge Ltd
SERVICE TYPES
120 Mental Health
FACILITY LICENSE #
MLAO-6VQVVA
FACILITY ADDRESS
11660 86th Ave
FACILITY PHONE
(604) 591-3773
CITY
POSTAL CODE
MANAGER
Errol Trotman

INSPECTION DATE
September 13, 2017
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
2.25
ARRIVAL
10:30 AM
DEPARTURE
12:10 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Follow-up
# CHILDREN ENROLLED

Introduction

A scheduled follow-up inspection was conducted to assess compliance with the Community Care and Assisted Living Act (CCALA) the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DLSP). The annual Routine Inspection was completed on June 28, 2017 report WCLK-ANTMAJ, with various contraventions identified. The Licensee submitted their compliance plan as to how they have addressed the contraventions on July 14, 2017. The purpose of this inspection is to confirm compliance as outlined in the Licensee’s submitted plan. Evidence for this report was based on the Licensing Officer’s (LO) observations, review of facility records, and information provided by facility staff at the time of the inspection.
Visit CCFL website at www.fraserhealth.ca/residentialcare for additional resources and links to legislation (CCALA and RCR).

Contraventions
Previous Inspection - Contraventions observed on FIR #WCLK-ANTMAJ have been corrected.
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice.

Observed Violations
No violations were found during the inspection.

Comments

During this inspection Licensing and the Mental Health, Clinical Coordinator, met with the Licensee and Manager of Care and reviewed and discussed the following:
Incident reporting - Licensing clarified the reporting time lines (24 hours for critical incidents (ie. missing wandering) and 5 days for non-critical) and who must be notified including funding, physician, and family. Licensing explained that if staff had additional information that the details of the incident can be documented on a separate sheet and attached to ensure complete details are provided to demonstrate staff have taken appropriate action to mitigate risk.
Resources provided: Reportable Incident Facility Instruction Sheet and instructions for setting up the facility's electronic reporting account
Care Planning - 2 person in care's care plans were reviewed and all required documentation was observed with review dates including nutrition plans and updated summaries. A tracking tool to monitor person in care's dental appointments has bee created, all have been to the dentist with the exception of 1 person in care who is scheduled this month.
Self-Monitoring - tracking forms for attendance of recreation and other activities is being implemented. A new goal monitoring tool was initiated at the beginning of September 2017, with the expectation that staff document weekly progress, physical facility inspections are being completed weekly and are audited by the Licensee monthly.
Physical Facility: and inspection of the 2 bathrooms Licensing observed new grout around the tiles and each room was clean of debris.

As all previous contraventions have been addressed no further response is required. This report was written off-site and delivered to the facility on the same date (1:40-2:00 PM). The report was reviewed and discussed with the Manager of Care and a copy provided.. Please contact your Licensing Officer if you have any questions or concerns regarding this report.

Action Required by Licensee/ManagerAction Required by Licensing Staff
No action requiredNo action required

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.